TROUBLESHOOTING TIPS
Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Problem
Solution
Wall plug disconnected. Push plug fi rmly into wall outlet.
Circuit breaker tripped. Reset circuit breaker.
Air conditioner
Check if the light on the plug is on. If it is off , press the RESET button.
does not start.
Power is OFF. Turn power ON.
Unit turned off and then on quickly. Turn unit off and wait 3 minutes before
restarting.
Room temperature below 62°F (17°C). Cooling may not occur until room
temperature rises above 62°F (17°C).
Temperature sensor behind the air fi lter is touching the cold coil. Try to move it
so it does not contact the cold coil.
Air from unit
does not feel cold
Reset to a lower temperature.
enough.
Compressor shut-off by changing modes. Wait approximately 3 minutes and
listen for compressor to restart when set in the COOL mode.
Check for potential obstructions blocking the outdoor intake/exhaust. Clear any
obstructions.
Air conditioner
Outdoor temperature below 64°F (18°C). To defrost the coil, set to FAN ONLY
cooling, but
mode.
room is too
Air fi lter may be dirty. Clean fi lter. Refer to Care and Cleaning section. To defrost,
warm- ice forming
set to FAN ONLY mode.
on cooling coil
Thermostat set too cold for night-time cooling. To defrost the coil, set to FAN
behind air filter.
ONLY mode. Then, set temperature to a higher setting.
Dirty or restricted air fi lter. Clean fi lter. Refer to Care and Cleaning section. To
defrost, set to FAN ONLY mode.
Temperature is set too high, set temperature to a lower setting.
Air conditioner
Air directional louvers positioned improperly. Position louvers for better air
cooling, but room
distribution.
is too warm- NO
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution.
ice forming on
Clear obstruction in front of unit.
cooling coil
behind air filter.
Any open doors, windows, or registers may allow cold air to escape. Close any
doors, windows, or registers.
The room may be too warm. Allow additional time to remove "stored heat" from
walls, ceiling, fl oor and furniture.
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User Manual