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TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q:
My new oven doesn't cook like my old one. Is there something wrong with the temperature
settings?
A:
No. Your oven has been factory tested and calibrated. For the first few uses, follow your recipe times
and temperatures carefully. If you still think your new oven is too hot or too cold, you can adjust the
oven temperature yourself to meet your specific cooking needs. Refer to the Changing Settings
section in this manual for easy instructions on how to adjust your thermostat.
Q:
Is it normal to hear a clicking noise coming from the back of my oven when I am using it?
A:
Your new appliance is designed to maintain a tighter control over your oven's temperature. You may
hear your oven's heating elements click on and off more frequently on your new oven. This is normal.
Q:
During convection cooking the fan stops when I open the door. Is that normal?
A:
Yes, this is normal. When the door is opened, the convection fan will stop until the door is closed.
Q:
Can I use aluminum foil to catch drippings in my oven cavity?
A:
Never use aluminum foil to line the bottom or sides of the oven. The foil will melt and stick to the
bottom surface of the oven and will not be removable. Use a foil-lined sheet pan placed on a lower
oven rack to catch drippings instead. (If foil has already melted onto the bottom of the oven, it will not
interfere with the oven's performance.)
Q:
Can I use aluminum foil on the racks?
A:
Do not cover racks with aluminum foil. Covering entire racks with foil restricts air flow, leading to
poor cooking results. Use a sheet pan lined with foil under fruit pies or other acidic or sugary foods to
prevent spillovers from damaging the oven finish.
CAUTION
• Foil may be used to wrap food in the oven, but do not allow the foil to come into contact with the
exposed heating/broiling elements in the oven. The foil could melt or ignite, causing smoke, fire, or
injury.
Q:
Can I leave my racks in the oven when running a Self Clean cycle?
A:
No. Although it will not damage the racks, it will discolor them and may make them hard to slide in
and out during use. Remove all items from the oven before starting a Self Clean cycle.
Q:
What should I do if my racks are sticky and have become hard to slide in and out?
A:
Over time, the racks may become hard to slide in and out. Apply a small amount of olive oil to the
sides of the racks. This will work as a lubricant for easier gliding.
Q:
Should I broil with the door open or closed?
A:
Your oven isn't designed for open door broiling. If you broil with the oven door open, it can damage
the display.
Q:
Why aren't the function buttons working?
A:
Make sure that the appliance is not in Control Lock mode. The lock
Control Lock is activated. To deactivate Control Lock, refer to the Control Lock section. The unlock
melody sounds and
appears in the display until the controls are unlocked.
Loc
TROUBLESHOOTING
k
will show in the display if
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