CLEANING & MAINTENANCE
Dishwasher & Hand-Washing
The unit should be cleaned thoroughly
after every use.
1
Unplug the unit from the wall socket
and ensure the unit is completely cool
before cleaning.
2 To clean the cooker base and the
control panel, wipe them clean with
a damp cloth.
3 The cooking pot, Cook & Crisp tray and
condensation collector can be washed
in the dishwasher.
NOTE: NEVER put the cooker base the
dishwasher or immerse it in water or
any other liquid.
4 If the food residue is stuck on the pot,
Cook & Crisp tray, fill the pot with water
and allow to soak before cleaning. DO
NOT use scouring pads. If scrubbing
is necessary, use a non-abrasive cleanser
or washing up liquid with a nylon pad or
brush.
5 Air-dry all parts after each use.
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CLEANING THE LID
We recommend inspecting the interior of
the lid prior to cooking with "wet cooking
functions," which include Slow Cook,
Sear/Sauté and all Rapid Cooker functions.
If you see any food residue or oil buildup
on the heating element or fan, we
recommend steam cleaning the unit (see
instructions below), then wiping down the
interior of the lid.
STEAM CLEANING INSTRUCTIONS:
1
Fill pot with 700ml of water.
2 Move Smart Switch to RAPID COOKER.
3 Select STEAM and set time to 30
minutes. Press START/STOP.
4 When time reaches zero and the unit
has cooled down, use a wet cloth or
sponge to wipe down the interior of
the lid. CAUTION: When cleaning the
interior of the lid, do not touch the fan.
5 Repeat steps 3 and 4 as needed and
spot clean as necessary.
6 Remove water from pot and be sure to
rinse both the cooking pot and Cook
& Crisp tray to ensure all residue is
removed.
NOTE: Make sure to empty out excess water
collected in the condensation collector.
TROUBLESHOOTING GUIDE
How do I pressure cook?
• This unit does not have the pressure cook function. Instead cook quickly using the
RAPID COOKER functions. Refer to the recipe guide for inspiration.
Progress bars are shown on the display screen when using RAPID COOKER functions.
• This indicates the unit is building steam. When the unit has finished, your set cook time
will begin counting down.
There is a lot of steam coming from the unit when using the RAPID COOKER functions.
• It's normal for steam to release through the vent during cooking. Allow adequate space
when using this appliance and ensure the vent is not directed towards the power cord,
electrical socket or cupboards.
The unit is counting up rather than down.
• The cooking cycle is complete and the unit is in Keep Warm mode.
"ADD POT" error message appears on display screen.
• Cooking pot is not inside the cooker base. Cooking pot is required for all functions.
"SHUT LID" error message appears on display screen.
• The lid is open and needs to be closed for the selected function to start.
"ERR" message appears.
• The unit is not functioning properly. Please contact Customer Service at 0800 000 9063.
HELPFUL TIPS
1
When referencing our Meal Charts in the Recipe Book, for larger cuts of meat add 3 to
5 minutes to the cook time (but please note this may overcook grains). We recommend
sticking to suggested height and weight of meats.
2 For consistent browning, make sure ingredients are arranged in an even layer on the
bottom of the cooking pot with no overlapping. If ingredients are overlapping, make sure
to shake halfway through the set cook time.
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