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7. We recommend using the original package for storage or covering the product with
a suitable cloth or enclosure to protect it against dust.
Troubleshooting
Suspected malfunctions are often due to causes that the users can fix themselves.
Therefore check the product using this section. In most cases the problem can be
solved quickly.
WARNING! Only perform the steps described within these instructions!
All further inspection, maintenance and repair work must be performed
by an authorised service centre or a similarly qualified specialist if you
cannot solve the problem yourself!
Problem
1. Product does
not start
2. Product does
not reach full
power
3. Product stops
during wet
vacuuming
4. Unsatisfactory
result
26
MNL_ERBAUER_18 V vacuum cleaner_ETBV18-Li_IMGB_V1_220127.indd 26
Possible cause
1.1. Battery pack not
properly attached
1.2. Battery pack discharged
1.3. Battery pack damaged
1.4. Other electrical defect
to the product
1.5. Battery pack or product
is too hot
2.1. Battery pack capacity
too low
3.1. Activated safety valve
/ too much water in the
tank
4.1. Accessory not suitable
for working surface
4.2. Cartridge filter is
damaged
4.3. Accessory/hose not
properly connected
4.4. Blocked accessory/
Hose
4.5. Defective accessory /
hose
Solution
1.1. Attach properly
1.2. Remove and charge battery
pack
1.3. Replace with a new one of the
same type
1.4. Check by a specialist
electrician
1.5. Turn off the product and cool
down
2.1. Charge battery pack
3.1. Let the product cool down and
then drain excess of water for
the tank
4.1. Use proper accessory
4.2. Replace with a new cartridge
filter
4.3. Check and reconnect the
involved parts
4.4. Remove the blockage
4.5. Replace involved part with a
new one
1/27/22 3:45 PM
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