PNI HOUSE IP516 Manual De Usuario página 21

EN
There is audio signal in the watch window but there is no audio signal in playback mode
Possible reasons may be the following:
1. Setup Problems: The audio option is not selected
2. The respective channel has no audio
The time is wrong
Possible reasons may be the following:
1. The settings are wrong
2. The battery on the motherboard is not properly connected or discharged
Motion detection does not work
Possible reasons may be the following:
1. The set time interval is incorrect
2. The sensitivity is too low
3. There are limitations of some versions
I cannot log in through the internet
Possible reasons may be the following:
1. The operating system is Windows 98 or Windows Me. We recommend that you upgrade your
Windows 2000 SP4 operating system to a minimum
2. The ActiveX function is locked
3. Version does not exceed Dx 8.1 Update the video card driver
4. The network connection is interrupted
5. Network settings create problems
6. The username or password is invalid
7. The CMS is not compatible with the NVR program version
The image is not clear or there is no image in the view or playback area
Possible reasons may be the following:
1. The network is not stable
2. The user's computer does not have sufficient resources
3. Select the network playback mode from the device settings
4. The user has no viewing rights
5. The real-time image of the storage device is not clear.
The network connection is not stable
Possible reasons may be the following:
1. The network is not stable
2. There are conflicts of IP addresses
3. There are MAC address conflicts
4. The network board or device is not working
Cannot backup on USB
Possible reasons may be the following:
1. The amount of data is greater than the storage capacity.
2. The backup equipment is not compatible
3. The backup equipment does not work
The alarm cannot be stopped or not working
Possible reasons may be the following:
1. The alarm settings are incorrect
2. There are problems specific to each version of the program. We recommend that you update
the program.
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