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The robot vacuum cleaner
Check if the robot vacuum cleaner is trapped or stuck with any
suddenly stops working.
obstacle.
Check the battery level.
If the problem persists, turn the robot off and then on again. If the
issue persists, press the RESET button.
The programming function
Check if the robot battery is too low to turn on.
does not work.
Suction power level is very
Check if there are obstructions blocking the air inlet.
low.
Empty the tank.
Clean the filters with a vacuum cleaner or a self-cleaning brush.
Check if the filters are wet.
Dry the filters in a natural way before using them. Make sure they
are completely dry, if there are any moisture remains, they could
reach the motor and damage the robot.
The robot vacuum cleaner
Check if the charging base indicators are on. Otherwise, contact the
does not charge.
official Technical Support Service of Cecotec.
Clean the charging terminals with a clean, dry cloth.
Check if the robot beeps when it gets to the charging base. Contact
the official Technical Support Service of Cecotec.
The robot does not return
Remove the objects 1 metre on the left and right, and 2 metres in
to the self-emptying base.
front of the charging base.
The robot will return to the charging base faster when it is near it.
When it is far, it will take more time to identify it. Clean the charging
terminals.
The main brush does not
Clean the main brush.
spin.
Check if the main brush is installed correctly.
The robot movements or
Carefully clean the sensors with a clean, dry cloth.
route are unusual.
Restart the robot vacuum cleaner. To do this, switch the robot off
and on or do a RESET.
Self-emptying base
Problem
Solution
Dirt-disposal bag missing,
Check if the dirt-disposal bag is missing–if so, replace the bag.
or fan does not start.
Check that the dirt-disposal bag is installed correctly.
Frequent emptying may cause overheating or fan failure. Wait a
couple minutes before starting a new emptying.
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Dirt-disposal bag full or
Replace the bag with a new one.
blocked.
Make sure that the cover of the unit is properly closed and sealed.
Remove dirt from the suction inlet at the bottom of the robot and on
the self-emptying base.
Switch off the self-emptying base. Rotate the unit to check if there is
a blockage in the transparent cover at the bottom. If so, remove the
screws with a screwdriver, remove what's causing the blockage, and
screw the cover back on.
7. TECHNICAL SPECIFICATIONS
Product: Conga 2299 Ultra Home X-Treme
Product reference: 08098
Input: 19V DC 0.6 A
Power: 28W
Battery: 14.4 V DC Li-ion 2600mAh
Frequency bands: 2.4 GHz
Maximum Transmission Power: 17.5 dBm
Product: Self-emptying base
Input: 100-240 V AC 50/60 Hz
Output: 19V DC 0.6 A
Technical specifications may change without prior notification to improve product quality.
Made in China | Designed in Spain
8. DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC APPLIANCES
This symbol indicates that, according to the applicable regulations, the
product and/or batteries must be disposed of separately from household
waste. When this product reaches the end of its shelf life, you should dispose
of the batteries/accumulators and take them to a collection point designated
by the local authorities.
Consumers must contact their local authorities or retailer for information
concerning the correct disposal of old electrical and electronic appliances
and/or their batteries.
Compliance with the above guidelines will help protecting the environment.
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