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Troubleshooting Tips... Before you call for service
Problem
Snags, holes,
Overloaded
tears, rips or
excessive wear
Pens, pencils, nails, screws
or other objects left in
pockets
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in
pockets
Control time
This is normal
wrong or
changes
Not enough
This is normal
water
Combo pauses
Pump filter may be clogged
or has to be
restarted, or
Combo door is
locked and will
not open
Door unlocks
This is normal
or press Start
and machine
doesn't operate
Incorrect operation
Control Lock On
Water does not
Automatic self system
enter Combo or
checks
enters slowly
Water valve screens are
clogged
Inlet hose screen washers
are clogged
Pump filter may be clogged
Fill hoses may be kinked
Water supply is turned off
Insufficient water supply
The Combo door is open
Incorrect fill hose connection Make sure that the fill hoses connect the hot water supply to
49-3000353 Rev 3
Possible Cause
What To Do
Do not exceed maximum recommended load sizes. See
recommended maximum load sizes in the Loading section.
Remove loose items from pockets.
Fasten snaps, hooks, buttons and zippers.
During spin the Combo may need to rebalance the load
sometimes to reduce vibrations. When this happens, the
estimated time is increased causing time left to increase or
jump. Also, in Sensor Dry, the time may be extended to allow
sufficient time for the load to fully dry.
Horizontal units do not require the tub to fill with water like top-
load units.
See the Care and Cleaning section on how to clean the
Pump Filter.
Front-load units start up differently than top-load units, and it
takes several seconds to check the system. The door will lock and
unlock. The Combo also will run a Load Sense at the start before
filling with water and commencing the wash portion of the cycle.
Simply open and close the door firmly; then press Start.
Press and hold the Control Lock button for 3 seconds.
After Start is pressed, the Combo does several system
checks. Water will flow several seconds after Start is pressed.
Turn off the water source and remove the water connection
hoses from the upper back of the Combo. Use a brush or
toothpick to clean the screens in the machine. Reconnect the
hoses and turn the water back on.
Turn off the water source and remove the inlet hoses from
the wall faucets. Use a brush or toothpick to clean the screen
washers in the end of the hoses. Reconnect the hoses and
turn the water back on.
See the Care and Cleaning section on how to clean the
Pump Filter.
Check that fill hoses are not kinked or clogged.
Turn on both hot and cold faucets fully.
Make sure that the water supply is turned on. Make sure that
the water faucets are turned to their completely open position.
The Combo's door must be closed for all cycle operations. If
the door is opened during the Combo's operation, all functions
will stop, including water filling.
the hot inlet on the Combo and the cold water supply to the
cold inlet on the Combo (HOT to HOT and COLD to COLD).
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