8. Troubleshooting
Do not attempt to open or repair your device. You may exposure
yourself to dangerous electrical components and may cause
serious harm to yourself. It will also void the warranty.
Problem
The device does
not start.
I don't feel any heat
from the device
even though I
pressed the control
button (#4).
One or more lights
blink continuously.
The device has
stopped working
and is in standby
mode.
For problems or queries, please contact Customer Service.
BellaVisage NA MDD 8813A ALL ED658-03 release.indd 17
BellaVisage NA MDD 8813A ALL ED658-03 release.indd 17
Checks
• Mains supply: Make sure the wall
adapter (#7) is properly connected to
the device, that it is plugged into the
mains supply, and that you long press the
(#4).
control button
• Cordless: Check that the battery is not
low. If the battery is low, connect the
device to the mains supply to perform
the treatment.
Heat will only be emitted when the
treatment surface (#1) is in full contact with
the skin, and you have applied gel before
and/or during your treatment.
The device has malfunctioned. Unplug the
device and restart.
• Mains & cordless: Long press the
(#4)
control button
• Cordless: Check that the battery is not
low.
17
to restart the device.
EN
14/03/2021 14:18:36
14/03/2021 14:18:36