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Idiomas disponibles
Idiomas disponibles
IF THE PERFORMANCE OF THE PUMP IS NOT SATISFACTORY
OR THE PUMP DOES NOT FLOW EVENLY:
• Check to make sure the pump is completely submerged in
water
• Check to make sure the impeller and the impeller housing are
clean.
• Adjust flow control.
For product maintenance videos visit totalpond.com
REPLACEMENT PARTS
Visit our website: totalpond.com/replacement-parts
or contact Customer Care Monday - Friday
1-888-412-6001
WARRANTY
1 Year Warranty
LIMITED WARRANTY
All pumps and electrical products are warrantied to the user
against defective material and workmanship, under normal
working conditions. This warranty period begins on the date of
purchase by the original purchaser.
APPLICATION
Warranty covers only properly installed and maintained
units. Any damage or modification to the cord or to the unit
will terminate the warranty. Pump warranty is limited to
applications pumping fresh water in a pond or fountain only.
Other liquid applications or extreme temperature uses must be
approved in writing by the manufacturer. Receipt and product
date code are required for warranty claims.
WARRANTY CLAIM
Warranty claims must be made by calling Customer Care (at
1-888-412-6001). If the item is determined to be defective,
you will be given authorization to return the defective part(s),
freight pre-paid, along with proof of purchase.
DISPOSITION
The manufacturer will make a good faith effort for prompt
disposition regarding all warranty claims. Returned product will
be inspected to determine cause of failure before warranty is
applied. Warranty does not cover any costs associated with the
shipping, handling, installation or removal of products or parts
subject to this warranty. For products damaged in transit, a
claim should be filed with the carrier.
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Visit WWW.TOTALPOND.COM for information and tips.
customercare@totalpond.com
DISCLAIMER
Any oral statements made about the product by the seller,
the manufacturer, the representatives, or any other parties do
not constitute warranties, should not be relied upon by the
user, and are not part of the contract for sale. The seller's and
manufacturer's only obligation, and buyer's only remedy shall
be for the manufacturer to either replace and/or repair at the
manufacturer's sole discretion, the product as described above.
Neither seller nor the manufacturer shall be liable for injury,
loss or damages for lost profits, lost sales, injury to person or
property, or any other incidental or consequential loss arising
from any cause whatsoever, no matter whether based upon
warranty, contract, negligence or other misuse, and the buyer
and user agree that no other remedy shall be available to them.
Before using, the buyer and user shall determine the suitability
of the product for the intended use, and assume all risk and
liability whatsoever in connection therewith. The warranty
and remedy described in this limited warranty is an exclusive
warranty and remedy in lieu of any other warranty or remedy
expressed or implied. All other warranties and remedies are
hereby expressly excluded, including but not limited to any
implied warranty or merchantability of fitness for any particular
purpose. This warranty gives the buyer and user specific legal
rights, and buyer and user may also have other rights which
vary from state to state. Some states do not allow exclusioinis
or limitations of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
Please call Customer Care before returning item to store: 1-888-412-6001
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