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8.1 What to do if...
Problem
The appliance does not op‐
erate.
The appliance is noisy.
The compressor operates
continually.
Door is misaligned or inter‐
feres with ventilation grill.
Door does not open easily.
The lamp does not work.
There is too much frost and
ice.
Possible cause
The appliance is switched
off.
The mains plug is not con‐
nected to the mains socket
correctly.
There is no voltage in the
mains socket.
The appliance is not suppor‐
ted properly.
Temperature is set incorrect‐
ly.
Many food products were
put in at the same time.
The room temperature is too
high.
Food products placed in the
appliance were too warm.
The door is not closed cor‐
rectly.
The appliance is not level‐
led.
You attempted to re-open
the door immediately after
closing.
The lamp is in stand-by
mode.
The lamp is defective.
The door is not closed cor‐
rectly.
The gasket is deformed or
dirty.
Food products are not wrap‐
ped properly.
Solution
Switch on the appliance.
Connect the mains plug to
the mains socket correctly.
Connect a different electrical
appliance to the mains sock‐
et. Contact a qualified elec‐
trician.
Check if the appliance
stands stable.
Refer to "Control Panel"
chapter.
Wait a few hours and then
check the temperature
again.
Refer to "Installation" chap‐
ter.
Allow food products to cool
to room temperature before
storing.
Refer to "Closing the door"
section.
Refer to installation instruc‐
tions.
Wait a few seconds between
closing and re-opening of
the door.
Close and open the door.
Refer to "Replacing the
lamp" section.
Refer to "Closing the door"
section.
Refer to "Closing the door"
section.
Wrap the food products bet‐
ter.
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