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Troubleshooting
5
TROUBLESHOOTING
WARNING
Risk of injury
• Never perform repairs on your device yourself. Repairs to electrical or electronic devices
may only be carried out by your authorised Vorwerk Customer Service Centre.
• Check the device and its accessories, including all individual parts, for potential damage
on a regular basis. Stop using the device if it is damaged.
• In case of damage, contact your Vorwerk Customer Service Centre.
• If water should enter the Thermomix
kids has fully dried out before using again.
• Do not operate the Thermomix
device should be dropped or damaged in any way.
If your device is not working properly, it may be due
to one of the following causes:
Fault
The device cannot be switched on.
The device comes to a stop during
operation.
The motor fails to run.
There are interruptions to the function,
the view on the LCD display and the LED
lamps, the melody/tones is/are too quiet, etc.
The liquid that has been added wells up
between the mixing bowl lid and the mixing
bowl.
The motor makes a rattling noise.
The temperature cannot be changed.
TM5 for kids, ensure that the Thermomix
®
TM5 for kids in the event of device malfunction or if the
®
Remedy
Check whether the batteries are empty and
whether they have been inserted into the
Thermomix
larity.
Check whether the mixing bowl is correctly
inserted into the base unit and whether the
arms of the lid are positioned on the corre-
sponding mounting of the base unit. In addi-
tion, check whether the mixing knife and but-
terfly whisk (if applicable) are correctly
mounted in the mixing bowl.
Check whether the lid of the mixing bowl
is properly sealed and correctly inserted into
the base unit.
Replace batteries with new ones.
Note the maximum filling capacity.
Check whether the sealing ring is correctly
positioned and dry this before sealing the lid
again.
Check whether the mixing knife and butterfly
whisk are securely positioned.
Press the selector before setting the temper-
ature again.
TM5 for kids with the correct po-
®
TM5 for
®