Troubleshooting Tips... Before you call for service
Problem
Start status indicator
light flashing
Dishwasher BEEPS
once every minute
Beeping at the end
of the cycle
Dishes and flatware
not clean
Spots and filming
on glasses and
flatware
Cloudiness on
glassware
16
Possible Cause
The door was opened or the
cycle was interrupted.
This is a reminder that your
dishwasher door has been left
open during operation. It will
continue beeping until you
press Start and close the door.
This is normal. Dishwasher
will beep at end of cycle.
Filter assembly is clogged
Low inlet water temperature
Water pressure is
temporarily low
Air gap or disposer clogged
(Built-In Models Only)
High drain loop or air
gap not installed (Built-In
Models Only)
Improper rack loading
Poor performing detergent
Extremely hard water
Low inlet water temperature
Overloading or improper
loading of the dishwasher
Old or damp powder
detergent
Rinse agent dispenser empty
Too little or low performing
detergent
Combination of soft water
and too much detergent
Low performing phosphate-
free detergent
Water temperature entering
the dishwasher exceeds
150°F (66°C)
What To Do
Press the Start pad once and close the door within 4
seconds to start the dishwasher. Press the Start pad a
second time when the dishwasher is running only if you
wish to cancel the cycle.
Press Start and close the door.
The dishwasher will beep (unless interupted) and the
Clean light will display at the end of the wash cycle.
See the CARE AND CLEANING section.
Make sure inlet water temperature is correct (see the
USING THE DISHWASHER section). Turn on the hot
water faucet nearest the dishwasher, let run until the water
temperature stops rising. Then start the dishwasher and
turn off the faucet. This ensures the entering water is hot.
Select Wash Temp - Boost.
Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Normal water pressure to the dishwasher should be 20-120 psi.
Clean the air gap or flush the disposer.
Refer to the Installation Instructions for proper drain line
installation.
Make sure large dishware or utensils do not block detergent
dispenser or the wash arms. See the Loading section.
Use high quality detergents such as
ActionPacs™ or
Finish
Dishwashing
Detergent.
se high quality rinse agents such as Cascade
Platinum™ Power Dry™ Rinse Aid or
Rinse Aid
to prevent spots and prevent new film build-up.
If water is extremely hard, a softener may be required.
Make sure inlet water temperature is at least 120°F (49°C).
Load dishwasher as shown in the Loading section.
Make sure detergent is fresh.
such as
Cascade
Platinum™ ActionPacs™ or
®
Quantum
Automatic Dishwashing
®
Refill with high quality rinse agents such as Cascade
Power Dry™ Rinse Aid or
Make sure you use the proper amount of highly rated
detergent.
This is called etching and is permanent. To prevent this
from happening, use less detergent if you have soft water.
Wash glassware in the shortest cycle that will get it clean.
See A white film on glassware, dishware and the
interior in this TROUBLESHOOTING TIPS section.
This could be etching. Lower the water heater
temperature.
Cascade
Platinum™
®
Quantum
Automatic
®
®
®
Finish
Jet-Dry
®
Use high quality detergents
Finish
Detergent.
Platinum™
®
Finish
Jet-Dry
Rinse
®
®
49-4000275 Rev 1
®
®
Aid.