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PROBLEM
The stove is without
power
The safety fuses in the
electrical socket are blown
The control
display
Faulty control display
won't turn on
Faulty flat cable
Faulty circuit board
Tank empty
Fire door open or pellet door
open
Clogged stove
Pellets are
not reaching
the combustion
Auger blocked by a foreign
chamber
object (such as nails)
Broken auger gearmotor
Check that there are no
"ACTIVE ALARMS" on the
display
Tank empty
Auger blocked by a foreign
object (such as nails)
The flame
turns off and
Expired pellets
the stove
stops
Pellet load value too low
"PHASE 1"
Check that there are no
"ACTIVE ALARMS" on the
display
24
CAUSE
Check that the plug is connected to the
mains.
Replace the safety fuses in the electrical
socket (3.15A-250V).
Replace the control display.
Replace the flat cable.
Replace the circuit board
Fill the tank.
Close the fire door and pellet door and check
that there are no pellet granules along the
gasket.
Clean the flue gas chamber.
Clean auger.
Replace the gearmotor.
Service the stove.
Fill the tank.
Clean auger.
Try other types of pellets.
Adjust the pellet load.
Service the stove.
08/2021 - EN
SOLUTION
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