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TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
PROBLEM
POSSIBLE CAUSE(S)
Unit does not start or
Power supply cord is not plugged into an outlet. Plug the power cord into a grounded 3 prong
operate
Power supply cord has tripped.
The Power button has not been pressed.
There is no power to the electrical outlet.
A household fuse has blown or a circuit breaker
has tripped.
The control was programmed for a Time Delay. Cancel the Time Delay. See "Control Panel."
The batteries in the remote control are dead.
The internal water tank is full.
NOTE: The air conditioner automatically turns
alert you of this condition.
Remote control is not
Batteries are dead.
working
Batteries are installed incorrectly.
Air conditioner is
The room temperature is hot.
working but the room
NOTE: On extremely hot and humid days,the air
is not cooling.
conditioner will take longer to cool the room.
The control is set incorrectly to Fan or Dehum
mode.
Temperature set too high.
Air conditioner installed incorrectly
Doors and windows are open.
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP LINE AT 1-877-337-3639.
SOLUTION
outlet.
Press and release the RESET button on the power
supply cord.
Press the Power button on the Control Panel or
Remote Control to turn ON the air conditioner.
Plug a working lamp into the outlet to check for
power.
Replace the fuse or reset the circuit breaker.
Replace the batteries.
Empty the water tank. See "Air Conditioner
Care."
Replace the batteries.
Make sure the batteries are inserted in the correct
position.
on the unit.
Make sure the air conditioner has an adequate
BTU rating for the size of the room being cooled.
Set the Mode to Cool and the Fan Speed to High.
Lower the set temperature.
Check the exhaust hose and window panel for
proper installation.
Close the doors and windows to the room being
cooled to prevent cooled air from escaping.
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