us_main.book.book Page 30 Tuesday, May 25, 2021 11:06 AM
30 TROUBLESHOOTING
Problem
Special drain feature
dr
• If the washer is paused during a cycle for more than 4 minutes, the cycle will be canceled
DRAIN FEATURE
• This is not an error code. It indicates that the drain function is operating.
Lid is not closed properly.
dE
• Close the lid properly.
LID ERROR
• If the lid is closed and this error message is still displayed, call for service.
Lid is not locked properly.
dL
• Make sure that the lid is closed properly and press the Start/Pause button. You can hear
LID LOCK ERROR
• Make sure that nothing is caught under the lid, including shipping material or clothing.
• Make sure that the latch mechanism is fully retracted.Make sure that the latch mechanism
• If the lid is closed and this error message is still displayed, call for service.
Foreign objects such as coins, pins, clips, etc., are caught between the pulsator and the
LE1
inner tub.
FOREIGN OBJECT
• Turn the washer off then on again. Press the Spin button without selecting a cycle to drain
ERROR
• When the Spin cycle is completed, empty the tub and find and remove any objects caught
• Always check pockets, etc., before washing to prevent error codes or damage to the
It is time to run the Tub Clean cycle.
tcL
• This is not an error code. It indicates that the Tub Clean cycle is running or needs to be run
TUB CLEAN ALARM
• For some models,
The washer has detected an out of balance load.
vb
• This display is for your information only, and no action is required. If the washer detects a
UNBALANCE
DETECTION
• As a result, the cycle will take longer than initially estimated.
Control error
tE
• Unplug the washer and wait 60 minutes. Reconnect power and try again.
TEMPERATURE
SENSOR ERROR
• If the error code is still displayed, call for service.
Water level is too high due to a faulty water valve.
FE
• Close the water faucets, unplug the washer, and call for service.
OVERFLOW ERROR
The water level sensor is not working correctly.
PE
• Close the water faucets, unplug the washer, and call for service.
PRESSURE SENSOR
ERROR
A motor error has occurred.
LE
• Allow the washer to stand for 30 minutes and then restart the cycle.
MOTOR LOCKED
ERROR
• If the error code is still displayed, call for service.
Clutch error
Eb
• Mechanical failure
CLUTCH ERROR
• Unplug the washer and call for service.
and any water remaining in the tub will be drained.
the locking sound to lock the lid in the beginning of the cycle. The washer will not operate
unless the lid is locked.
is fully retracted.
and spin the load.
in the pulsator.
washer or clothing.
to clean the washer tub.
is displayed first, then the
tc
load that is too far out of balance to spin, it will display this code while it is attempting to
rebalance the load. The washer will add water and try to redistribute the load
automatically.
Possible Cause & Solution
is displayed.
L