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Problem
Possible cause
You have started a
second steaming
cycle immediately
after the previous
one has finished.
The water tank
You have not pre-
gives off an
washed the water
unpleasant
tank before use.
smell during the
first few uses.
The appliance
You have not put
does not
water in the water
generate steam.
tank.
There is too much
limescale buildup
in the water tank.
The steam path,
water tank steam
outlet and jar lid
steam inlet have
been blocked.
Steam is leaking
The water tank
from the water
lid is not closed
tank.
correctly.
The jar is not
assembled
correctly on the
main unit.
The jar lid steam
inlet is blocked.
The ingredients
The pieces in the
are not cooked
jar are too big.
thoroughly.
There is too much
food in the jar.
Solution
Switch off the appliance and allow it
to cool down for 10 minutes before
you start a second steaming cycle.
Refer to the "Cleaning and
descaling" chapter to clean the
water tank, then finish a steaming
cycle with an empty jar.
Switch off and unplug the appliance,
then add water to the water tank.
Descale the water tank. Refer to the
"Descaling" section in the "Cleaning
and descaling" chapter.
Check the water tank steam outlet,
jar lid steam inlet and the steam
path and ensure there is nothing
blocking them.
Close the water tank lid correctly
by turning it from unlock to lock
position.
Place the jar correctly on the main
unit.
Clean the jar lid steam inlet.
Cut the food into smaller pieces
(cubes of around 1 cm).
Decrease the amount of food in the
jar.
The amount of food should not
exceed the top edge of the steam
path on the basket.
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