PROBLEM
Engine will not start.
Engine hard to start
Engine lacks power.
AC receptacle does not work.
Generator makes a "spark knock" or
"pinging" noise.
If problem persists after trying the above solutions, contact customer service or a qualified service center for assistance.
NOTICE:
As the equipment owner, you are responsible for the performance of the required maintenance listed in the Maintenance
section It is recommended that you retain all receipts covering maintenance on your equipment. Neglecting or failing
to perform the required maintenance may increase emissions, decrease fuel efficiency, degrade performance, cause
irreversible engine damage and/or void your warranty.
TROUBLESHOOTING
POSSIBLE CAUSE
Engine switch is OFF.
No fuel.
Stale gasoline or water in gasoline.
Lubricant level is low.
Fuel valve is OFF.
Spark plug faulty, fouled, or improperly
gapped.
Choke lever is in RUN position.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Dirty fuel filter.
Water in gasoline.
Weak spark at spark plug.
Air filter element clogged.
Engine stored without treating or
draining gasoline, or refueled with bad
gasoline.
Circuit breaker is OFF.
GFCI is tripped.
Item plugged in is defective.
An occasional light "knocking" or "ping-
ing" under heavy load is not a cause for
concern. However, if the knocking or
pinging occurs under normal load at a
steady engine speed, the problem may
be with the brand of gasoline being used.
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SOLUTION
Turn engine switch to ON.
Fill fuel tank.
Drain entire system and refill with fresh
fuel.
Engine is equipped with Low Oil Shutoff.
If engine lubricant level is low, it must be
filled before unit will start. Check engine
lubricant level and fill, if necessary.
Turn fuel valve ON.
Replace spark plug.
Move choke lever to START position.
Drain fuel and carburetor. Refuel with
fresh gasoline.
Replace fuel filter or contact a qualified
service center.
Drain entire system and refill with fresh
fuel.
Contact a qualified service center.
Check air filter element. Clean or replace
as needed.
Drain fuel and carburetor. Refuel with
fresh gasoline.
Turn ON the AC circuit breaker.
Reset the GFCI.
Try a different item.
Switch to a different brand of gasoline,
making sure that the octane rating is 86
or higher. If problem continues, contact
a qualified service center.