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TorinG ThE appliancE
6 Storing the appliance
Store the appliance and accessories in a cool, dry place out of the reach of children.
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The additional attachments can also be stored on the wall mount.
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7 Spare parts/accessories
For spare parts and accessories, please contact our customer service department. Contact details can be
found in the appendix to this instruction manual and on our homepage.
Order number
9815-048
9962-048
9959-048
9820-048
9958-048
8 Troubleshooting by yourself
To ensure that you do not encounter any problems, it is important to empty the dust container regularly and
take this opportunity to check the filters and clean them if they are dirty. However, if you do encounter any
problems with the appliance, use the following table to determine whether you can solve the problem yourself.
Before troubleshooting, switch off the appliance and disconnect the power plug from the socket.
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Problem
Appliance cannot be switched on.
28
Accessories/spare part
Foam ring of the cyclone unit
Brush roller
Rechargeable battery
Mains adapter
Exhaust filter
Possible cause/solution
The rechargeable battery has not been inserted correctly. Reinsert
the rechargeable battery into the appliance ("9 Removing/replacing
the rechargeable battery" on page 30).
The rechargeable battery is completely discharged. The LEDs on
the rechargeable battery are no longer illuminated. Switch off the
appliance and charge the rechargeable battery ("Charging the
rechargeable battery" on page 24).
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