Troubleshooting Tips ... Before you call for service
Problem
Possible Cause
Top burners do not
Improper burner assembly.
burn evenly
Burner slots on the side of the
burner may be clogged.
Burner flames are
Improper air to gas ratio.
very large or yellow
Surface burners light
Gas to the oven burners may
but bake and broil
have been shut off.
burners do not.
My oven door glass
The inner oven glass is coated
appears to be
with a heat barrier to reflect
"tinted" or have a
the heat back into the oven to
"rainbow" color.
prevent heat loss and keep the
outer door cool while baking.
Drawer does not slide
The drawer is out of alignment.
smoothly or drags
Drawer is over-loaded or load is
unbalanced.
49-2000781 Rev. 4
What To Do
Make sure the burner caps are seated correctly. See the Care and
Cleaning of the range section.
Remove the burners for cleaning. See the Care and Cleaning of
the range section.
who installed your range or made the conversion.
The oven gas shut-off is located on the gas regulator near the
gas line attachment to your range. Locate it and flip the lever.
Lever is
shown closed.
Sealed burner models
tint or rainbow color.
Fully extend the drawer and push it all the way in. See the Care
and Cleaning of the range section.
Reduce weight or redistribute drawer contents.
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