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Before contacting service, check the following to avoid unnecessary service charges.
PROBLEM
Ignition will not operate
Is
the
power
supply
unplugged?
Has a household fuse been blown
or has the circuit breaker been
tripped?
Surface burners will not operate
Is
the
power
supply
unplugged?
Has a household fuse been blown
or has the circuit breaker been
tripped?
Surface burners will not operate
Is this the first time the surface
burners have been used?
Is the control knob set correctly?
Are the burner ports clogged?
Surface burner flames are uneven yellow and/or noisy
Are the burner ports clogged?
Are the burner caps positioned
properly?
Is propane gas being used?
Surface burner makes popping noiseas
Is the burner wet?
Is the cap and gas spreader
positioned correctly?
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Cooktop cooking results not what expected
Is the proper cookware being
used?
Is the control knob set to the proper
heat level?
...
PROBLEM SOLVING STEPS
cord
Plug into a grounded 3 prong outlet.
Replace the fuse or reset the circuit.
cord
Plug into a grounded 3 prong outlet.
Replace the fuse or reset the circuit.
Turn on any one of the surface burner knobs to release air from the gas lines.
Push in knob before turning to a setting.
See "Super Sealed Surface Burners" section.
See "Super Sealed Surface Burners" section.
See "Super Sealed Surface Burners" section.
The appliance may have been converted improperly. Contact a service technician.
Let it dry.
Make sure the alignment pins are properly aligned see "Super Sealed Surface Burners"
section.
Use cookware about the same size as the surface cooking area, element or surface burner.
Cookware should not extend more than 1 in (2.5 cm) outside the cooking area.
See "Cookware" section.
See "Setting the Control Knobs" section.
8 - Solving Operational Problems
EN
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