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Troubleshooting
Symptom
Playback order is not as
intended.
Elapsed playing time is not
correct.
"NOT SUPPORT" appears and
file skips.
"READING" keeps flashing.
• Do not use too many hierarchical levels and folders.
• Reattach the device (USB/iPod/iPhone)
"UNSUPPORTED DEVICE"
• Check whether the connected USB device is compatible
appears.
• Reattach the USB device.
"UNRESPONSIVE DEVICE"
appears.
"USB HUB IS NOT
SUPPORTED" appears.
"CANNOT PLAY" appears.
• The source does not
change to "USB" when
you connect a USB device
while listening to another
source.
• "USB ERROR" appears.
The iPod/iPhone does not
• Check the connection between this unit and iPod/iPhone.
turn on or does not work.
• Disconnect and reset the iPod/iPhone using hard reset.
"LOADING" appears when
you enter search mode by
pressing
.
34
ENGLISH
Remedy
USB device, the folders are played in the order of creation
(date and time). The files within each folder are played in
the order of the file name (alphabet).
This depends on the recording process earlier (USB).
Check whether the file is a playable format.
(Page 31)
with this unit and ensure the file systems are in
supported formats. (Page 31)
Make sure the USB device is not malfunction and reattach
the USB device.
This unit cannot support a USB device connected via a
USB hub.
Connect a USB device that contains playable audio files.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off and
on (or reset the unit) before replacing with another USB
device.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Symptom
Remedy
"NO DEVICE"
Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod USB again.
"iPod ERROR"
• Reconnect the iPod.
• Reset the iPod.
• Press and hold B SRC to turn off the power. Turn the
power on again for error recovery.
"MEMORY FULL"
You have reached the maximum storage limit of your
iPod/iPhone.
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
• Make sure you have entered the same PIN code to both
be made.
the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 15)
Echo or noise is heard during
• Adjust the microphone unit's position. (Page 14)
a phone conversation.
• Check the [ECHO CANCEL] setting. (Page 17)
Phone sound quality is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Phone call sound cannot be
Press
heard from the car speakers.
and private talk mode. (Page 16)
Voice calling method is not
• Use voice calling method in a more quiet environment.
successful.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
during a call to switch between hands-free
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