Troubleshooting Tips ...
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Cause
Surface units will not
Improper cookware being used.
maintain a rolling boil
or cooking is not fast
In some areas, the power (voltage) may
enough.
be low.
Cooktop feels hot.
Large pans hold heat.
The oven vent is blocked.
Coil surface units do not
The surface units are not plugged in
work properly.
solidly.
The surface unit controls improperly set.
The drip pans are not set securely in the
cooktop.
A fuse in your home may be blown or the
circuit breaker tripped.
Frequent cycling off and
Improper cookware being used.
on of surface units.
My new oven doesn't
Your new oven has a different cooking
cook like my old one.
system from your old oven and therefore
Is something wrong
may cook differently than your old oven.
with the temperature
settings?
Food does not bake
Oven controls improperly set.
properly.
Rack position is incorrect or rack is not
level.
Incorrect cookware or cookware of
improper size being used.
Oven temperature needs adjustment.
Ingredient substitution.
Food does not broil
Oven controls improperly set.
properly.
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
In some areas the power (voltage) may be
low.
Door not open to the broil stop position as
recommended.
Oven temperature too hot
Oven temperature needs adjustment.
or too cold.
Oven does not work or
A fuse in your home may be blown or the
appears not to work.
circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
"Crackling" or "popping"
This is the sound of the metal heating
sound.
and cooling during both the cooking and
cleaning functions.
Why is my range making
Your range cycles the heating elements by
a "clicking" noise when
turning relays on and off to maintain the
using my oven?
oven temperature.
49-2000905 Rev. 2
What To Do
selected.
Cover pan with a lid until desired heat is obtained.
Choose a pan that matches the size of the surface unit you are using.
Pans on the right rear surface unit block air flow from the oven vent and
cause the cooktop to get hot.
With the controls off, check to make sure the surface unit is plugged
completely into the receptacle.
Check to see the correct control is set for the surface unit you are
using.
With the controls off, check to make sure the drip pan is in the recess
in the cooktop and that the opening in the pan lines up with the
receptacle.
Replace the fuse or reset the circuit breaker.
For the first few uses, follow your recipe times and temperatures
carefully. If you still think your new oven is too hot or too cold, you
can adjust the temperature yourself to meet your specific cooking
preference.
NOTE:
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Special Features section.
Substituting ingredients can change the recipe outcome.
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
Make sure cookware is cool.
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
Make sure door is open to broil stop when broiling.
See the Special Features section.
Replace the fuse or reset the circuit breaker.
See the Oven Controls section.
Verify, that the oven is not in Sabbath Mode. See the Special Features
section.
This is normal.
This is normal.
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