48 SMART FUNCTIONS
Using Audible Diagnosis to Diagnose
Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the
instructions for audible diagnosis provided in the
LG ThinQ application.
1
Open the LG ThinQ application on the smart
phone.
2
In the application, select the appliance from your
list of connected appliances and then touch the
dots at the upper right of the screen.
3
Select Smart Diagnosis, then touch the Start
Smart Diagnosis button.
NOTE
If the diagnosis fails several times, use the
following instructions.
4
Select the Audible Diagnosis.
5
Follow the instructions on the smart phone.
6
Keep the phone in place until the tone
transmission has finished. View the diagnosis on
the phone.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.