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Symptoms
• Incorrect oven control settings. See Self Clean in the MAINTENANCE section.
The oven is not clean
• The oven was heavily soiled. Clean up heavy spills before beginning the Self
after a Self Clean
cycle.
• The self clean cycle has been selected, but the door is not closed.
Clean and door flash
in the display.
• Oven is too hot.
"Loc" message
appears when you
• Allow about one hour for the oven to cool after the completion of a Self Clean
want to cook.
• The control and door may be locked.
• Check the main gas shut-off valve or
Oven control beeps
and displays an F
• Remove the power from the range
error code.
The oven racks were
Apply a small amount of vegetable oil to a paper towel and wipe the edges of the
cleaned in a Self
oven racks. Do not use lubricant sprays.
Clean cycle.
Power outage or surge. Reset the clock. If the oven was in use, you must reset it
Clock is flashing.
by touching the Upper Clear/Off or Lower Clear/Off key. Reset the clock and any
cooking function.
"Burning" or "oily"
This is normal in a new oven. To speed the process, set a Self Clean cycle for a
odor emitting from the
minimum of three hours. See Self Clean in the MAINTENANCE section.
vent.
An odor from the insulation around the inside of the oven is normal for the first few
Strong odor.
times the oven is used.
• A convection fan may automatically turn on and off.
Fan noise
It is normal for the fan to operate periodically throughout a normal bake cycle in the
Fan operation
lower oven. This is to ensure even baking results.
Burners are not
lighting properly after
Make sure that the burner heads and caps are completely dry and properly
cleaning the cooktop
positioned.
surface.
When lighting just one
burner, clicking noise
This is normal. Electric spark igniters from the burners cause the clicking noise. All
is heard from all the
the spark igniters on the cooktop will activate when igniting just one burner.
burners.
• If the appliance is having trouble connecting to the Wi-Fi network, it may be too
• The Wi-Fi connection may not connect or may be interrupted because of the
Wi-Fi network does
not connect properly.
• The network connection may not work properly depending on the internet service
• The surrounding wireless environment can make the wireless network service
Light can be seen
While the Broil function is running, it is normal to see a light between the oven air
through the oven air
vents.
vents.
Possible Cause / Solution
Clean cycle. Heavily soiled ovens may need either a longer Self Clean or two
Self Clean cycles.
- Close the oven door.
- Allow the oven to cool below locking temperature.
cycle. The door can be opened when the lock
the oven gas shut-off valve and call
for service.
for five minutes and then reconnect
the power. If the function error code
repeats, call for service.
- This is normal.
far from the router. Purchase a Wi-Fi repeater (range extender) to improve the
Wi-Fi signal strength.
home network environment.
provider.
run slowly.
TROUBLESHOOTING
is no longer displayed.
CODE
CAUSE
F-3
Touch key error
Main oven heating error
F-9
(Upper oven)
Main oven heating error
F-19
(Lower oven)
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