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Cleaning and Maintenance
For best performance, we recommend:
• Vacuum the True HEPA filters using the brush attachment of your
vacuum cleaner once a month
• NEVER use water or any household cleaners or detergents to clean
the True HEPA filters
• Clean off the outside of the unit with a dry cloth once a month
• NEVER use water, wax, polish, or any chemical solution to clean the
outside of the unit
• Clean off the grill cover using a damp cloth or the brush attachment
of your vacuum once a month
• NEVER use wax, polish, or any chemical solution to clean the
grill cover
• Replace the True HEPA filters every 12-18 months
• If you will not be using the air cleaner for an extended period of
time, please store in the box, or a cool, dry place.
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Troubleshooting
Problem
Possible Cause
Unit will not operate
• Unit is not plugged in
• No power to unit
Reduced airflow or poor
• The front grill may be
filtering
blocked
• True HEPA filter may
be clogged
Excessive noise
• The unit is not level
Solution
• Plug unit in
• Press the POWER
button to turn the
power on
• Check circuits, fuses,
try a different outlet
• Check to make sure
nothing is blocking the
front grill and air outlet
• Check and clean filter
• Replace the filter
• Place the unit on a flat,
even surface
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