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44 TROUBLESHOOTING
Performance
Problem
Wrinkling
Staining
Poor stain removal
Musty or mildewy
odor in washer
Possible Cause
Washer not unloaded promptly.
Washer overloaded.
Hot and cold water inlet hoses are
reversed.
Bleach or softener dispensed too
soon.
Bleach or softener was added
directly to the wash load in the tub.
Washer was not unloaded promptly.
Clothes were not properly sorted.
Proper options not selected.
Previously set stains.
Incorrect or too much detergent has
been used.
Inside of tub was not cleaned
properly.
Solutions
• Always remove items from the washer as soon as
the cycle is complete.
• The washer can be fully loaded, but the tub
should not be tightly packed with items. The lid
(door) of the washer should close easily.
• Hot water rinse can set wrinkles in garments.
Check the inlet hose connections.
• Dispenser compartment is overfilled causing
bleach or softener to dispense immediately.
Always measure bleach to prevent overfilling one
cup maximum.
• Dispenser drawer closed too quickly causing
softener to dispense immediately.
• Always use the dispensers to ensure that laundry
produdcts are properly dispensed at the right time
in the cycle.
• Always remove items from the washer as soon as
possible after the cycle is complete.
• Always wash dark colors separately from light
colors and whites to prevent discoloration.
• Never wash heavily soiled items with lightly soiled
items.
• Heavier soils and tougher stains may require
extra cleaning power. Select the Soak or Stain
Care feature to boost the cleaning power of the
selected cycle.
• Articles that have previously been washed may
have stains that have been set. These stains
may be difficult to remove and may require hand
washing or pre-treating to aid in stain removal.
• Use only High-Efficiency (HE) detergent in
accordance with the manufacturer's instructions.
• Run the Tub Clean cycle regularly.
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