Things that can save you from
making unnecessary phone calls
What to do if ...
... the appliance doesn't
work ...
... the appliance doesn't
work and the safety pilot
light comes on ...
... the appliance operates
for a while and then
switches off ...
The suggestions below will help you to correct
minor faults for yourself and save you calls to
Technical Services.
If, after checking through these possibilities, the
problem remains unsolved, contact our specialised
technical service.
Make sure that the appliance is plugged in properly.
Make sure that there is power in the mains
electricity supply and all the fuses are in working
o r d e r.
If the appliance is set to cooling mode, use the
button to set a lower temperature. If the
appliance is set to heating mode, use the
button to set a higher temperature.
Check that the connection hose is not restricted -
it must not be crushed.
The outdoor unit should not be positioned or
hung more than 1,5 m. above the indoor unit.
Place the indoor unit on a flat surface. If the light
does not go out, empty the internal water tank.
(See instructions in Transport Conditions).
Check whether the air inlet or air outlet is
blocked.
Should the outdoor temperature rise above 43°C,
when the appliance is working in cooling mode, it
will turn itself off for a short period of time after
which it will then turn itself back on again.
Should either the indoor or the oudoor
temperature fall below 20°C when set to this
mode, the appliance will turn itself off temporarily
in order to prevent frost or ice from forming on
the evaporator.
Should the outdoor temperature fall below -5°C
or the indoor temperature fall below 0°C when
the appliance is working in heating mode, the
indoor unit will stop blowing hot air for a short
period of time after which it will come back on
again.
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