Limited Warranty
Crafter's Companion™ warrants the Gemini™ II against defects in materials and workmanship
under ordinary consumer use for one year (or longer depending on country specific regulations)
from the date of original retail purchase. During this warranty period, if a defect arises in the
Gemini™ II, and you follow the instructions for returning the Gemini™ II, we will at our option, to
the extent permitted by law, either (i) repair the Gemini™ II using either new or refurbished parts,
(ii) replace it with a new or refurbished machine that is equivalent to the machine to be replaced,
or (iii) refund to you all or part of the purchase price of the machine. All replaced parts and
machines for which a refund is given shall become our property. This limited warranty applies only
to hardware components that were not subject to accident, misuse, neglect, fire or other external
causes, alterations, repair, or commercial use. Disassembling the machine voids the warranty. For
complete details of the Limited Warranty, visit www.crafterscompanion.co.uk or
www.crafterscompanion.com.
Trouble Shooting
No Power: If the Gemini™ II does not turn on, check
that the plug is inserted completely into the back of
the machine, and that the plug is fully inserted into
the wall socket. Check that the wall socket is live by
plugging in another device. Also check that main
power switch on the back of the unit is turned on.
The Gemini™ II Stops and Reverses: Verify the
plate combination before feeding it into the machine
again. Check that the plates are aligned correctly and
that no material is protruding or touching the inside
of the machine. Also check that you are not trying to
cut or emboss too many layers of material at one time.
The Gemini™ II stops after 60 minutes of
continuous use: The Gemini™ II is equipped with a
heat sensor to protect the motor. Allow the unit to
cool down for 25 minutes before resuming operation.
Shallow Emboss or Cut: Verify that your folder or die
is not damaged. Add a shim on top of the white
Cutting Plate to increase pressure.
Should the sandwich stop while progressing
through the machine: You will need to manually
reverse the plates. Hold down the Pause/Resume
button for approximately 5 seconds until the rollers
begin to reverse.
Should you inadvertently make an incorrect
sandwich which the machine cannot accept: The
machine will detect this and reverse the plates. Please
check the sandwich carefully before putting it back in
the machine.
General Care
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