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TROUBLESHOOTING
FAQS: FREQUENTLY ASKED QUESTIONS
Q:
Can the pedestal washer and the front-loading washer be run at the same time?
A:
Yes. The pedestal washer is designed to operate simultaneously under LG manufactured
front-loading washers produced after 2009. It is not designed for operation under LG
toploading washers, LG dryers, non-LG manufactured appliances, or as a standalone unit.
For more information regarding compatibility, visit the LG website at www.lg.com/us/
twinwash.
Q:
How much clothing can be loaded in the pedestal washer?
A:
The tub is designed to hold a maximum of 4 lb. (One thick bath towel weighs about one
pound when dry.) Do not overload the washer tub. The clothing should fit loosely into the
tub and the lid should close easily.
How much detergent, softener, or bleach should be used per load?
Q:
How/when is it added to the machine?
A:
Detergent:
• The pedestal washer requires very little detergent. Most normal loads only require 1 tsp
(5 g) of HE detergent. Use a maximum of 2 tsp (10 g) of HE detergent. Do not use a full
detergent pod.
• Pour the detergent in the measuring device/dispenser provided with the machine. Place
the dispenser in the tub with the clothing before beginning the cycle.
• If the dispenser is missing, place the 1–2 tsp. (5–10 g) detergent directly into the tub.
• For more information, see Detergent and Dispenser Use.
Fabric Softener:
• Use ¼ the amount recommended by the manufacturer for a normal load. Use the
dispenser provided with the machine. For instructions, see Using Fabric Softener.
Bleach:
• Do not use liquid or powdered bleach to launder items in the pedestal washer.
To safely and effectively launder items using bleach, use the bleach dispenser in the
front-loading washer.
Q:
Can I slide the drawer out while the cycle is running?
A:
No. The drawer locks for safety during operation. Pause the cycle to open the drawer.
Q:
What if I want to add an item after I've started the cycle?
A:
Press the Start/Pause button to pause the cycle. After the drawer unlocks, add the item
and press Start/Pause to restart the cycle. Wash performance may be affected if the item
is added after the first few minutes.
Q:
How do I dry out the tub after the cycle is finished?
How do I keep the tub free from mildew and odors?
A:
For best care, wipe the lid and tub dry with a soft cloth or towel after use. Leave the
drawer and the lid open to allow maximum air circulation after use. Run the Tub Clean
cycle once a month or more frequently as needed. TCL is displayed after every 30 cycles
as a reminder.
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TROUBLESHOOTING
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