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Trouble shooting
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3 Trouble shooting
If a fault occurs, there is often a simple explanation.
T r o u b l e s h o o t i n g
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
If a dish does not turn out exactly as you wanted,
Tip:
refer to the following chapter, where you will find lots of
tips and notes relating to the optimum
settings.~ "Tested for you in our cooking studio"
on page 18
Fault table
Fault
The appliance does not work or the
display is not working
The appliance cannot be started
Appliance does not heat up.
The word "demo" is shown in the dis-
play.
The interior lighting is not working
Error message "Exxx"*
* Special features:
Error message "E0532": Open and close the appliance door.
Error message "E6501": Switch off the appliance. Wait for 10 minutes. Switch the appliance on again.
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16
Possible cause
The plug is not plugged into the mains
Power cut
The circuit breaker is faulty
Faulty operation
The appliance door is not fully closed
The appliance is in demo mode
The interior lighting is faulty
:
Warning
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Remedy/information
Connect the appliance to the electricity supply
Check whether other kitchen appliances are working
Check in the fuse box to make sure that the fuse for
the appliance is OK
Switch off the circuit-breaker for the appliance in the
fuse box and switch it back on after approx. 60 sec-
onds
Close the appliance door
Deactivate demo mode in the basic settings.
To do this, briefly disconnect the appliance from the
mains (switch off the household fuse or the circuit
breaker in the fuse box). Then deactivate demo mode
in the basic settings within 3 minutes.
Call the after-sales service
If an error message is displayed, switch the appliance
off and on again; if the message disappears, it was a
one-off problem. If the fault occurs again or the error
message is still displayed, please contact the after-
sales service and provide the fault code.
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