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SAFETY PRECAUTIONS WHEN USING
The basic safety precautions should be followed when using this product, including:
a. Please read all instructions before using this product.
b. Close supervision is required when using this product near children to reduce the risk.
c. Risk of electric shock may occur if using accessories recommended or sold by non-professional
product manufacturers.
d. When the product is not in use, please unplug the power plug from the product's socket.
e. Do not dismantle the product, which may lead to unpredictable risks such as fire, explosion or
electric shock.
f. Do not use the product through damaged cords or plugs, or damaged output cables, which may
cause electric shock.
g. Charge the product in a well ventilated area and do not restrict ventilation in any way.
h. Please put the product in a ventilated and dry place to avoid rain and water to cause electric shock.
i. Do not expose the product to fire or high temperature (under direct sunlight or in vehicle under high
heat), which may cause accidents such as fire and explosion.
FAQ
Q: Can the product be brought on board a plane?
A: No, because this product is a lithium battery. According to the International Standards &
Regulations for the Transportation of Hazardous Materials, no lithium batteries with more than 100
watt hours may be allowed in carry-on bags.
Q: Why is there sound when using?
A: The product adopts an air-cooled system, and the built-in fan helps the product to cool better.
Slight noise when using is normal.
Q: Can I charge the Jackery Explorer 2000 Pro while a device is plugged in?
A: Yes, you can. When charged with AC input, it supports a maximum power output of 2200W.
When charged with AC input + DC input ( i.e. solar charging or car charging) simultaneously - it
supports a maximum power output of 2200W. When charged with DC input (i.e. solar charging or
car charging), it supports a maximum power output of 2200W.
Q: How to keep this product when it is not used for a long time?
A: If the battery is to be unused for a long time (more than 3 months), it should be maintained at
60-80% of the rated capacity (it's recommended to check and charge every 3 months). Store it in a
dry and cool place with temperature range between 0 ℃~40 ℃, and humidity 0%~60%. Avoid
contact with corrosive substances, and far from fire and heat sources.
Q: Can it be used to jump start a car?
A: We are very sorry, but it cannot be used to jump start a vehicle. However, it can be used as
power supply for automobiles. You can recharge the car via a Jackery power supply cord, which is
available for purchase separately.
Q: Why does the USB Output operation indicator light up,the load device
has no charging input or can't work normally?
A: Please check whether the load device is broken firstly. If the device is normal, press the USB
Button to restart the output.
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