56 TROUBLESHOOTING
Before Calling for Service
Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Symptoms
• Make sure that the electrical plug is inserted into a live, properly grounded outlet.
• Remove the burners and clean them. Check the electrode area for burnt on food
Top burners do not
light or do not burn
• Make sure that the burner parts are installed correctly.
evenly.
Burner flames are
If the range is connected to LP gas, contact the technician who installed your
very large or yellow.
range or made the conversion.
Surface burners light
Make sure that the oven gas shut-off valve, located behind the range, is fully open.
but the oven does not.
• Incorrect oven control settings. See Control Panel Overview in the OPERATION
• Incorrect rack position. See Removing and Replacing the Oven Racks in the
• Incorrect cookware is being used. See Convection Bake in the OPERATION
Food does not bake
or roast properly.
• Oven thermostat needs adjustment.
• See Adjusting the Oven Thermostat in the OPERATION section.
• The Clock is not set correctly. See Changing Oven Settings in the OPERATION
• Aluminum foil used improperly in the oven. See Removing and Replacing the
• Incorrect oven control settings. See Control Panel Overview in the OPERATION
Food does not broil
properly in the oven.
• The oven door is not closed. See Broil in the OPERATION section.
• Aluminum foil used on the broiling pan and grid is not fitted properly.
Oven temperature is
The oven thermostat needs adjustment. See Adjusting the Oven Thermostat in the
too hot or too cold.
OPERATION section.
• Make sure the electrical plug is inserted into a live, properly grounded outlet.
Clock and timer does
not work.
• Improper oven control settings. See Changing Oven Settings in the OPERATION
• The light bulb is loose or defective. Tighten or replace the bulb.
Oven light does not
• The plug on the range is not completely inserted in the electrical outlet. Make
work.
• The oven temperature is too high to set a self clean operation. Allow the range to
Self Clean is not
working.
• Improper oven control settings. See Self Clean in the MAINTENANCE section.
"Crackling" or
• This is the sound of the metal heating up and cooling down during both the
"popping" sound.
All manuals and user guides at all-guides.com
Possible Cause / Solutions
or grease. See Cleaning Burner Heads/Caps in the MAINTENANCE section.
See Removing and Replacing the Gas Surface Burners in the MAINTENANCE
section.
section.
OPERATION section.
section.
section.
Oven Racks.
section.
Replace the fuse or reset the circuit breaker.
section.
sure the electrical plug is inserted into a live, properly grounded outlet.
cool down to room temperature and reset the controls.
cooking and cleaning functions. This is normal.