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Troubleshoot
This chapter provides troubleshooting procedures for the Hybrid system, only for clinician-
oriented tasks.
For product-specific troubleshooting, see:
• the Nucleus 8 Sound Processor User Guide or Nucleus 7 Sound Processor User Guide
• the Hybrid User Guide for Nucleus 8 System and Nucleus 7 System
• the Custom Sound
Software User Guide or the online help.
®
Equipment required
Check regularly that the items listed below are in good repair and well stocked. Have
plenty of spare parts – especially receivers, domes, earhooks and wax filters.
• Nucleus 7 Hybrid Fitting Kit
• Cochlear EAC200 Series Stetoclip
• Cleaning set, wax loop, tissues
• Replacement ProWax filters
• Vent cleaner
• Cochlear EAC200 Series Screwdriver.
Troubleshooting procedure
1. Interview the recipient.
2. Take an otoscopic examination and ensure there is no wax blockage in the ear canal.
3. Inspect the sound processor thoroughly.
4. Ensure that thresholds have not changed by repeating pure tone audiometry. Identify
any middle ear issues with Otoscopy and Tympanometry.
5. Refer to the following table for suggested solutions.
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Hybrid Mode Professionals Guide
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