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"noP" Error Code
Bad Connection At
Connection Port
Meat Probe Damaged Check for signs of damage to the wires of the meat probe. If damaged, call Customer Service
Faulty Control Board
Smoker Will
Insufficient Air Flow
Not Achieve Or
Through Burn Pot
Maintain Stable
Temperature
Lack Of Fuel, Poor Fuel
Quality, Obstruction In
Feed System
Grill Probe
Smoker Produces
Grease Build-Up
Excess Or
Wood Pellet Quality
Discolored Smoke
Burn Pot Is Blocked
Insufficient Air Intake
For Fan
Frequent Flare-Ups Cooking Temperature
Grease Build-Up On
Cooking Components
22
Disconnect meat probe from connection port on the Control Board, and reconnect. Ensure
the meat probe adapter is firmly connected. Check for signs of damage to the adapter end.
If still failed, call Customer Service for replacement part.
for replacement part.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Check burn pot for ash build-up or obstructions. Follow Care and Maintenance instructions
for ash build-up. Check fan. Ensure it is working properly and air intake is not blocked.
Follow Care and Maintenance instructions if dirty. Check auger motor to confirm
operation, and ensure there is no blockage in the auger tube. Once all the above steps have
been done, start the smoker, set temperature to SMOKE and wait for 10 minutes. Check that
the flame produced is bright and vibrant.
Check hopper to check that fuel level is sufficient, and replenish if low. Should the quality of
wood pellets be poor, or the length of the pellets too long, this may cause an obstruction in
the feed system. Remove pellets and follow Care and Maintenance instructions.
Check status of Grill Probe. Follow Care and Maintenance instructions if dirty. Contact
Customer Service for a replacement part if damaged.
Follow Care and Maintenance instructions.
Remove moist wood pellets from hopper. Follow Care and Maintenance instructions to
clean out. Replace with dry wood pellets.
Clear burn pot of moist wood pellets. Follow Hopper Priming Procedure.
Check fan. Ensure it is working properly and air intake is not blocked. Follow Care and
Maintenance instructions if dirty.
Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Follow Care and Maintenance instructions.
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