en-us_main.book.book Page 49 Thursday, February 9, 2023 1:05 PM
Problem
Food does not broil
Oven controls improperly set.
properly
• Make sure you select the Broil mode properly.
Improper rack position being used.
• See the Broiling Guide.
Cookware not suited for broiling.
• Use broiling pan and grid.
Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as
recommended.
• See the "Operating the Oven" section in the Operation chapter.
In some areas the power voltage may be low.
• Preheat the broil element for 5-7 minutes. See the Broiling Guide.
Oven temperature
Oven sensor needs to be adjusted.
too hot or too cold
• See the "Temperature Adjustment" section in the Operation chapter.
Excessive smoking
Excessive soil.
during a Self Clean
• Turn off the Self Clean function. Open the windows to rid the room of smoke. Wait until the
cycle
Burning or oily odor
This is normal in a new oven.
emitting from the
• This will disappear in time. To speed the process, set a Self Clean cycle for a minimum of 3
vent
Moisture collects on
This happens when cooking foods high in moisture.
oven window or
• This is normal.
steam comes from
oven vent
A very wet cloth was used when cleaning the window.
• Do not use too much water when cleaning the window.
Warm air venting
Warm air exhaust is needed to maintain and cool down oven temperatures. It turns off
into kitchen after
automatically when the heat cools to a safe temperature.
oven has been
• This is normal.
turned off.
Oven will not steam
Improper assembly
cook
• Make sure to slide the tank into the slot until it clicks into place.
The drain in the water tank may be clogged with hard water scale.
• If this happens, the descaling function must be run before the steam function can be used.
Water pools in the
During steam cooking, the water in the water tank is transferred to the bottom of the
bottom of the oven
oven.
during or after
• It is normal for water to fill the bottom of the oven during or after the Steam mode.
steam cooking
• If the water leaves mineral deposits on the oven bottom, remove the deposits with a cloth
White residue
Using hard water in the water tank can result in hard water scale on the oven bottom.
appears on the oven
• To remove mineral deposits that remain on the oven bottom, use a cloth or sponge soaked
bottom after steam
cooking
The sous vide
This alert sounds when the sous vide module is operated without water in the steam
module beeps during
feeder tank.
operation
• Fill the steam feeder tank to the recommended level before using.
Self Clean mode is cancelled. Wipe up the excess soil and reset the self clean.
hours. See the Self Clean section. (On some models)
or sponge soaked in vinegar.
in vinegar or a weak citric acid solution.
TROUBLESHOOTING
Possible Cause & Solution
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