Guarantee; Customer Service - Ondal Acrobat 2004 WA04/75 Manual De Instrucciones

7

Guarantee

Dear Customer,
Thank you for choosing a product from our company. The name ONDAL Industrie-
technik GmbH has stood for certified quality and first-class service for decades. We
offer our customers innovative, high-performance products which are designed prima-
rily for professional use. We ensure a constantly high standard of production by
means of extensive quality assurance measures.
We wish you every success and enjoyment when using your new appliance.
ONDAL Industrietechnik GmbH
2 Years Warranty
The use of high-quality materials and careful workmanship are a guarantee of tested
quality. As the manufacturer, we provide a guarantee period of two years from the
date of purchase on our products for all defects which result from material or manuf-
acturing flaws.
If, contrary to expectations, a defect occurs in this appliance during this period, we
promise that the appliance will, at our discretion, either be repaired or replaced by a
defect-free appliance. This guarantee can be performed only upon submission of the
original invoice or the purchase receipt.
Any damage resulting from improper use or normal wear and tear is excepted from
the guarantee. The guarantee expires immediately if unauthorized persons work on
the appliance or if third-party products are used during installation.
Defects which have only a minor effect on the value and usability of the product do
not fall under the guarantee.
Your contractual and statutory claims against the seller are not affected by this
manufacturer's guarantee.
In the event that a guarantee claim arises, please contact the competent national Cus-
tomer Service Centre.

Customer Service

Our products have been tested for reliability. If a defect should occur in spite of this,
our customer service will be glad to help.
Help us to speed up the processing of your enquiry: please provide us with the follo-
wing information:
• What appliance is defective (appliance model)?
• What is the serial number of the appliance?
• When was the appliance purchased? (purchase date)
• Describe the failure or defect to us.
You can find the addresses of the competent national Customer Service Centres in the
back pages of these Operating Instructions.
Please note that repairs outside of the guarantee period will be at your expense.
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