trOuBLE ShOOting
Problem
The steam generator does
not come on.
The iron does not heat up.
The iron begins to smoke
when switched on.
Water flows through the
holes on the sole plate.
Dirt comes out through the
sole plate.
The iron does not produce
any steam.
The ironed garment turns dark
and/or sticks to the soleplate.
The soleplate turns brown.
Loss of pressure during
ironing.
If the above does not solve the problem, get in touch with authorized technical service.
Possible causes
• There is a connection problem.
• The main power button is not switched on.
• The main power button is not switched on.
• The temperature control knob is set to the «min»
position.
• During first use: Certain components on the
appliance have been lightly greased at the factory
and may produce a little smoke when initially
heated.
• During later use: the soleplate may be soiled.
• The steam function is being used before it has
reached temperature.
• The water is condensing inside the pipes
because steam is being used for the first time or
has not been used for a long time.
• There is a build-up of scale or minerals in the
boiler.
• Chemical products or additives have been used.
• The boiler is not switched on or is empty.
• The steam regulator is set to the minimum
position.
• The selected temperature is too high and has
damaged the garment.
• This is a regular consequence of usage.
Steam release button activated during a long period
of time.
Solution
• Check the mains cable, the plug and the socket.
• Set the buttons for iron (8) and boiler (7) to the
on position «I».
• Set the iron button (8) to the on position.(«I»)
• Set the temperature control knob (11) to the
desired position.
• This is completely normal and will stop after a
short while.
• Clean the soleplate according to the cleaning
instructions in this manual.
• Reduce the steam flow when ironing at low
temperatures (Variable steam control (4)).
• Point the iron away from the ironing area and
press the steam release button (12) until steam is
produced.
• Clean the boiler
Use tap water mixed 50% with distilled or
demineralised water. If the tap water in your
district is very hard, mix tap water with distilled
water 1:2.
• Clean the sole plate with a damp cloth.
• Never add products to the boiler.
• Set the boiler switch to the on position «I» and/
or fill the water tank.
• Increase the steam flow by turning the steam
control (4).
• Select a suitable temperature for the material
and clean the sole plate with a damp cloth.
• Clean the soleplate regularly with a damp cloth.
Use the steam release button (12) with intervals.
This improves the ironing result as the textiles will
be dried and stay smooth better.