Snooper shotsaver S320 Manual Del Usuario página 9

7. what version of Internet Explorer / Netscape Navigator are you using?
The software will only operate if you have Internet Explorer or Netscape Navigator 6 or above.
To check what version of Internet Explorer you have; open your browser, click on the 'Help' menu and select 'About Internet
Explorer' . This should now display what version you currently have installed. If you have a version older than 6 (e.g. 5), open your
browser, click on 'Tools' and select 'Windows Update' . This will take you to the Microsoft website where you can download the
latest version of internet explorer.
To check what version of Netscape Navigator you have: open the browser, click on the 'Help' menu and select 'About Netscape
Navigator' .
SECTION TwO
This section is for supplying possible reasons and solutions to problems you may be experiencing whilst trying to download the
database to your Shotsaver. If after going through section one you are still experiencing difficulty or have received an error message
please read through the following:
ERROR MESSAGE – 'Error 521 - There was a problem connecting to the Performance Products server'
If you get an error message similar to the one above this normally means there is something blocking communication between the
software, most typically a firewall, and our server. Windows XP and Vista are supplied with a firewall as standard.
If you have a Firewall on your computer the software may appear to hang and your Firewall software will inform you that the Updater
software is trying to access the internet. Please make sure that you grant/allow/permit /unblock access through the Firewall. Please
read the messages supplied by your Firewall software carefully before choosing your option. If you do not allow the program to
access the internet through the Firewall, the download process will fail.
If no message was prompted by the firewall software uninstall and then re-install the software and perform a download again.
warning: we do not recommend disabling your firewall software in order to perform a download to your Shotsaver nor
can we advise how to alter the settings on third party software nor can we be held responsible for any action taken by
the computer user that makes the computer more vulnerable to viruses and computer hackers. Any changes made to
the computer firewall settings are at the user's discretion. we would recommend contacting the third party software
manufacturer for information of how to configure the firewall software.
OTHER PROBLEMS
The unit cannot be switched on
Check that the unit has been charged.
The unit cannot acquire satellite connection
Check that the Shotsaver's built in GPS antenna has a clear view of the sky above.
If this is the first time you have powered up your Shotsaver please remember that the first 'cold' start can take up to 30 minutes to
acquire sufficient satellite connection. The unit requires time to calibrate and you will find that with subsequent use that the time for
acquiring satellites will reduce. Eventually the unit should take approximately 90 seconds to acquire satellite connection.
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