Guarantee Certificate - Optimus A8000X Serie Manual De Instalación Y Funcionamiento

19. GUARANTEE CERTIFICATE

1. GUARANTEE CERTIFICATE
1. OPTIMUS S.A. guarantees that its products are free from material and
manufacturing defects when they are first delivered to the purchaser.
2. In accordance with the conditions outlined here, OPTIMUS S.A. guarantees its
products for two (2) years from the date on which the purchaser acquires the
product. If, within this guarantee period, defects appear which are not due to
factors outlined in section 2, OPTIMUS S.A. shall replace or repair the unit using
equivalent, new or reconstructed replacement parts, as it deems fit. If
replacement parts are applied which improve the unit, OPTIMUS S.A. reserves
the right to charge the client for the additional cost of these components.
3. No guarantee benefits shall be provided other than those cited here.
4. In order to claim the guarantee rights, it shall be an essential requirement to
present the original purchase invoice or the guarantee certificate.
2. GUARANTEE PROVISIONS
1. In the event that the product had to be modified or adapted to comply with local
requirements concerning technical specifications or safety, and if the country in
question is not the country for which the product was originally designed and
manufactured, defects are not considered to be material or manufacturing
defects. Furthermore, the guarantee does not cover the execution of these
modifications or adaptations, regardless of whether or not they have been carried
out correctly.
Nor shall OPTIMUS S.A. be responsible for any costs under this guarantee for
these types of modifications.
2. The guarantee shall not entitle the purchaser to inspection or free maintenance
or repair of the unit, particularly if the defects are due to inappropriate use. Nor do
the guarantee rights cover defects in wearing parts that become worn as a result
of normal wear and tear. Wearing parts are, in particular, potentiometers,
switches/keys, and similar parts.
3. The guarantee does not cover defects in the equipment unit caused by:
Abuse or incorrect use of the unit for purposes other than those for which it
is intended, in non-compliance with the service and maintenance
instructions specified in the Manual and/or Technical Instructions for the
unit.
Connection or use of the product in a manner that does not correspond to
the technical or safety requirements of the country in which the unit is used.
Installation in conditions other than those indicated in the Manual and/or
Technical Instructions.
Deficiency or interruptions in the electricity supply or installation defects
which imply use in abnormal conditions.
Damage caused by other equipment units that are connected to the
product.
The use or installation of Software (programmes), interfaces, parts or
supplies not provided and/or not authorised by OPTIMUS S.A.
Failure to use the original packaging for transportation.
Damage caused by force majeure or other causes not attributable to
OPTIMUS S.A.
4. The following elements are not covered by this guarantee:
All plastic surfaces and all parts exposed to outdoor conditions which have
been scratched or damaged as a result of normal or abnormal use.
Breakages, knocks, damage due to a fall or scratches caused by moving
the unit in any way.
Damage caused by tests, use, maintenance, installation or inappropriate
adjustments, or as a result of any alteration or modification of any kind not
carried out by a Service Authorised by OPTIMUS S.A. in compliance with
this guarantee.
Damage to persons or property that might be caused by the improper use
of the equipment, including lack of maintenance.
5. The guarantee shall not be valid whenever the following is observed:
Amendments or corrections made to the details of the guarantee certificate
or purchase invoice.
Failure to produce the original invoice or the absence of a date on this.
Absence of the serial or batch number on the equipment.
6. The warranty does not cover travel for technical assistance except for those
caused by incidents occurred during the first three months.
7. In the case of personal computers, the guarantee will not cover the
elimination of computer viruses, the restoration of programmes damaged by
these or the reinstallation of the disk following its deletion.
A8000X Series Version 1.4
Serie 8000
8. The rights of this guarantee are invalidated if the product has been
repaired or opened by staff unauthorised by OPTIMUS S.A. or by the client
himself.
9. If OPTIMUS S.A. were to establish before the purchaser that the damage
affecting the unit does not entitle a claim to be made under the guarantee,
the costs of checking the equipment incurred by OPTIMUS S.A. shall be
borne by the client.
10. Products not covered by the guarantee shall only be repaired once
payment has been effected by the client. In the event that the guarantee
rights do not apply, OPTIMUS S.A. shall duly inform the client. If, within a
period of 6 weeks from this communication, no written repair order is
received from the client confirming acceptance of the costs, OPTIMUS S.A.
shall return the unit in question to the client. In this case, the transport and
packaging costs shall be invoiced separately and payment shall be made on
delivery. In the event that a repair order is sent by the client, confirming that
he assumes the costs of repair, the transport and packaging costs shall be
invoiced additionally, and also separately.
11. If the equipment needs to be transferred to the Authorised Service
Centre, transportation shall be effected by the responsible party according
to the guarantee, who will also bear the freight and insurance costs.
12. In the event of a defect, OPTIMUS S.A. guarantees that the repair
and/or replacement of parts so that the unit operates correctly will be made
within a period of no more than 30 days. Nevertheless, OPTIMUS S.A.
would like to clarify that the normal period does not exceed 30 days.
13. All parts or products replaced as part of the guarantee services shall
become the property of OPTIMUS S.A.
3. TRANSFER OF GUARANTEE
The guarantee is solely awarded to the original purchaser (principal client)
and is not transferable. With the exception of OPTIMUS S.A., no third party
(dealers, etc.) is authorised to award additional guarantees on behalf of
OPTIMUS S.A.
4. CLAIMS FOR DAMAGE
In the event that OPTIMUS S.A. cannot provide a suitable guarantee
service, the purchaser shall not be entitled to claim any indemnity for
damages arising. The responsibility held by OPTIMUS S.A. is limited in all
cases to the invoicing price of the product.
5. RELATION WITH OTHER GUARANTEE RIGHTS AND NATIONAL
LAW
1. This guarantee does not affect the rights of the purchaser with respect to
the vendor arising from the contract of sale accomplished.
2. These conditions of the guarantee provided by OPTIMUS S.A. are valid
as long as they do not contradict the corresponding national law on
guarantee provisions.
3. OPTIMUS S.A. guarantees that this product complies with the safety
regulations in force in the country.
THIS LIMITED GUARANTEE DECLARATION IS THE EXCLUSIVE
GUARANTEE OFFERED BY OPTIMUS S.A. ALL OTHER EXPLICIT OR
IMPLICIT GUARANTEES ARE EXCLUDED, AND THIS ALSO APPLIES TO
GUARANTEES
PARTICULAR PURPOSE. (EXCEPT WHEN THESE GUARANTEES ARE
REQUIRED BY AN APPLICABLE LAW). NO GUARANTEE, EITHER
EXPLICIT OR IMPLICIT, SHALL BE APPLIED ONCE THE GUARANTEE
PERIOD HAS EXPIRED.
OPTIMUS S.A.
After-Sales Service
C/ Barcelona 101
17003 - GIRONA
Tel.: 902 151 96 / 972 203 300
Fax: 972 21 84 13
e-mail : girona@optimus.es
1999/44/CE
OF MARKETABILITY AND SUITABILITY FOR A
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