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TROUBLESHOOTING
TROUBLESHOOTING
Checking error messages
If the following message appears on the display, check the following and take the appropriate corrective action.
Message
Water in the washer
y Drain hose is bent, pinched, or clogged.
drains slowly or not
at all, or the display
shows:
NOT DRAINING
ERROR (OE)
Washer fills with water
y Water supply taps are not open fully.
slowly or not at all, or
y Water line hoses are kinked, pinched, or
the display shows:
y Water inlet filters are clogged.
NO FILL ERROR (IE)
y Water pressure to tap or house is too low.
Washer will not turn on y Power cord is not properly plugged in.
y House fuse is blown, circuit breaker has
The display shows:
The lid is not closed properly.
LID OPEN ERROR
(dE)
The display shows:
y Lid lock switch error
LID LOCK ERROR
(dL)
The display shows:
y Water level is too high due to a faulty water
OVERFILL ERROR
(FE)
The display shows:
y Clutch error
CLUTCH ERROR
(E6)
Possible Causes
bent.
tripped, or power outage has occurred.
valve.
Solutions
y Make sure the drain hose is free of clogs, kinks, etc.,
and is not pinched behind or under the washer.
y Make sure that the water taps are open fully.
Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
y Clean the inlet filters. See the Care and Cleaning
section.
y Check another faucet in the house to make sure that
household water pressure is adequate.
y Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
y Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
y Make sure that the lid is closed properly and press the
START/PAUSE button. After starting a cycle, it may
take a few moments before the drum begins to turn or
spin. The washer will not spin unless the lid is locked
(LID LOCK light will turn on).
y If the lid is closed and locked and the open lid error
message is displayed, call for service.
y If you press the START button while the lid is open, dE
error message will be displayed.
y Make sure that the lid is closed properly and press the
START/PAUSE button. The washer will not spin unless
the lid is locked (LID LOCK light will turn on).
y If the lid is closed and the lid lock error message is
displayed, call for service.
y Close the water taps, unplug the washer, and call for
service.
y Unplug the washer, and call for service.
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