Troubleshooting - Eneo VKCD-1311FM/VF Instrucciones De Manejo

8. Troubleshooting

If you have trouble operating your camera, refer to the following. If the guidelines do
not enable you to solve the problem, contact an authorized technician.
Problem
The image does not
appear on the screen.
The image on the screen
is dim.
The camera does not
work properly, the sur-
face of the camera case
is hot, and a black line
appears on the screen.
The screen blinks a lot.
Possible Solution
• Check the power source for the monitor and
camera and assure that the voltage and polarity are
properly connected and being supplied correctly.
• Check if the bubble is stained. If dirty, clean the
dome bubble with a soft, clean cloth.
• Adjust the Back Focus of the lens again.
• Check if you have connected the dome camera to a
proper power source and If there is no problem
with the power, turn the unit off immediately and
seek assistance from our After Service department.
• Check if the camera is pointed toward the sun or
a fluorescent lamp.
• Adjust the angle or location of the camera if too
much light is coming into the screen.
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