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8.1 What to do if...
Problem
The appliance does not operate.
The appliance is noisy.
The compressor operates continual‐
ly.
Door is misaligned or interferes with
ventilation grill.
Door does not open easily.
The lamp does not work.
There is too much frost and ice.
Water flows on the rear plate of the
refrigerator.
There is too much condensed water
on the rear wall of the refrigerator.
Possible cause
The appliance is switched off.
The mains plug is not connected to
the mains socket correctly.
There is no voltage in the mains
socket.
The appliance is not supported
properly.
Temperature is set incorrectly.
Many food products were put in at
the same time.
The room temperature is too high.
Food products placed in the appli‐
ance were too warm.
The door is not closed correctly.
The appliance is not levelled.
You attempted to re-open the door
immediately after closing.
The lamp is in stand-by mode.
The lamp is defective.
The door is not closed correctly.
The gasket is deformed or dirty.
Food products are not wrapped
properly.
Temperature is set incorrectly.
Appliance is fully loaded and is set
to the lowest temperature.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
During the automatic defrosting
process, frost melts on the rear
plate.
Door was open too frequently.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical appli‐
ance to the mains socket. Contact a
qualified electrician.
Check if the appliance stands sta‐
ble.
Refer to the "Operation" chapter.
Wait a few hours and then check the
temperature again.
Refer to the "Installation" chapter.
Allow food products to cool to room
temperature before storing.
Refer to the "Closing the door" sec‐
tion.
Refer to the installation instructions.
Wait a few seconds between closing
and re-opening of the door.
Close and open the door.
Contact the nearest Authorized
Service Centre.
Refer to the "Closing the door" sec‐
tion.
Refer to the "Closing the door" sec‐
tion.
Wrap the food products better.
Refer to the "Operation" chapter.
Set a higher temperature. Refer to
the "Operation" chapter.
Set a higher temperature. Refer to
the "Operation" chapter.
This is correct. Dry the water with a
soft cloth.
Open the door only when necessa‐
ry.
ENGLISH
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