• Machine might be leaning on a rigid item. >>> Make sure that the machine is not leaning on
anything.
MACHINE STOPPED SHORTLY AFTER THE PROGRAMME STARTED.
• Machine might have stopped temporarily due to low voltage. >>> It will resume running when
the voltage restores to the normal level.
PROGRAMME TIME DOES NOT COUNTDOWN. (ON MODELS WITH DISPLAY)
• Timer may stop during water intake. >>> Timer indicator will not countdown until the machine
takes in adequate amount of water. The machine will wait until there is sufficient amount of water
to avoid poor washing results due to lack of water. Timer indicator will resume countdown after
this.
• Timer may stop during heating step. >>> Timer indicator will not countdown until the machine
reaches the selected temperature.
• Timer may stop during spinning step. >>> Automatic unbalanced load detection system might
be activated due to the unbalanced distribution of the laundry in the drum.
• Machine does not switch to spinning step when the laundry is not evenly distributed in the drum
to prevent any damage to the machine and to its surrounding environment. Laundry should be
rearranged and re-spun.
FOAM IS OVERFLOWING FROM THE DETERGENT DRAWER.
• Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the
main wash compartment of the detergent drawer.
• Put detergent into the machine suitable for the programs and maximum loads indicated in the
"Program and consumption table". When you use additional chemicals (stain removers, bleachs
and etc), reduce the amount of detergent.
LAUNDRY REMAINS WET AT THE END OF THE PROGRAMME
• Excessive foam might have occurred and automatic foam absorption system might have been
activated due to too much detergent usage.
>>> Use recommended amount of detergent.
• Machine does not switch to spinning step when the laundry is not evenly distributed in the drum
to prevent any damage to the machine and to its surrounding environment. Laundry should be
rearranged and re-spun.
WARNING: If you cannot eliminate the problem although you follow the instructions in
this section, consult your dealer or the Authorized Service Agent. Never try to repair a
nonfunctional product yourself.
CUSTOMER SERVICE
Spare part for your appliance are available for a minimum of 10 years. In case of questions please
contact our customer service at:
WARNING: Risk of electric shock
• Never try repair an appliance which is defective of presumed to be defective.
You may put your own and future users' lives in danger. Only authorized specialists
are allowed to carry out this repair work.
• Improper repair will void the warranty and subsequent damages can't be recognized!
92