us_main.book.book Page 50 Thursday, October 13, 2022 8:55 AM
50 TROUBLESHOOTING
Problem
Trouble connecting
During Wi-Fi setup, the app is requesting a password to connect to the product (on
appliance and
certain phones).
smartphone to Wi-Fi
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
network.
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.
Possible Cause & Solution