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QUALITY REPORT
MAINTENANCE
WARRANTY
WARRANTY
This warranty covers all manufacturing defects, under normal
conditions of use and with correct assembly and installation in
accordance with the recommendations of L'Antic Colonial, S.A.U.,
for a period of three years from the date of purchase by the first
user.
L'Antic Colonial, S.A.U. hereby guarantees that our products
covered by this warranty are first quality and have the warranty
granted by ISO 9001 certification and the Declaration of
Conformity related to CE Marking.
We recommend a careful check of the condition of the goods at
the time of delivery. Any anomaly, damage or breakage detected
during transport must be noted on the delivery note of the
transport agency.
COVERAGE
This warranty includes all L'Antic Colonial products.
In the event that damage or defects are reported in any of the
products covered by this warranty, L'Antic Colonial, S.A.U. will
carry out the relevant tests in order to establish the suitability and
quality of the product. Should it be established that the reference
in question does not comply with the parameters established
in international standards, L'Antic Colonial, S.A.U. will repair
or replace the product(s) in question with the same product(s),
reserving the right, at the sole discretion of L'Antic Colonial,
S.A.U., to make cash returns, which will correspond only to the
net value of the product at the date of purchase.
WARRANTY COVERAGE TIME
This warranty certificate is valid for three years from the date
of purchase of the product, understood as the commercial date
recorded on the purchase invoice relating to the first user.
Replacement of a product or cash refund in the event of a
claim will not alter or extend the original terms set forth in this
certificate, which is issued solely and exclusively to the natural or
legal person registered on the purchase invoice. This warranty is
not transferable.
WARRANTY CONDITIONS
L'Antic Colonial, S.A.U. shall be obliged to repair or replace
products covered by this warranty provided they meet the
following conditions:
- The product must have been purchased in an Official Dealer.
- The product must not have been altered or modified since its
shipping from factory.
- All recommendations for installation, use and
maintenance from L'Antic Colonial, S.A.U. must have been
respected.
- The products must not have been used, or have been exposed
indefinitely in any showroom, the warranty period for these items
being of 30 days.
- The products must be accompanied by valid proof of purchase.
- The product's purchase price has been completely satisfied.
NOTE: The warranty document shall be applicable, subject to
consumer rights established by the law in force in each country as
well as the provisions of European Community legislation
EXEMPTIONS
This warranty covers defects relating to the intrinsic quality of the
product arising from manufacturing defects and therefore does
not cover the following situations:
a) Improper maintenance:
- Derived from the use of products not recommended by L'Antic
Colonial, S.A.U., for initial and periodic cleaning.
- Derived from subjecting products to substances that may cause
a chemical attack, as well as from subjecting the product to
abnormal conditions (this includes, but is not limited to, damage
from misuse or transportation, damage from excessive heat,
exposure to adverse weather conditions, damage from improper
Ctra. Nacional 340, Km.54_12540_Vila-Real (Castellón)
care and maintenance causing chipping or breaking).
- Derived from the extended contact of products with agents that
can stain or erode the surface in any way.
- Derived from disregarding the maintenance and cleaning
recommendations established in the manuals and guides of
L'Antic Colonial, S.A.U.
- Derived from the inadequate transport and/or storage of the
product since its departure from our establishment.
b) Installation faults or defects:
- Derived from the omission of the recommendations established
in the installation, laying and use manuals of L'Antic Colonial.
- Derived from inadequacies in the leveling, tuning, drying and/or
curing of the support surface.
- Derived from structural deficiencies, as well as incorrect location,
laying and/or treatment of expansion, perimeter, and structural
joints in the installed area.
- Derived from the use of products not recommended by L'Antic
Colonial, S.A.U., for installation and/or maintenance.
c) Abnormal use of the products:
- Derived from the use of the product in contexts other than those
specified by L'Antic Colonial, S.A.U.
- Derived from the installation of the product in environments that
exceed the traffic and working conditions determined by L'Antic
Colonial, S.A.U.
- Derived from the application of additives and surface elements
not recommended by L'Antic Colonial, S.A.U.
d) Facts not attributable to L'Antic Colonial, S.A.U.:
- Actions or omissions that may affect the product, regardless of
whether these are carried out by the buyer or by third parties.
This includes, but is not limited to: damage or injury caused
by unintentional acts, working conditions, architectural or
engineering design, structural movements, acts of vandalism or
accidents.
- The normal features and evolutions of the natural product. There
may be slight differences in shade between the different elements
that compose it and differences in hue or grain. In addition, if
the products are compared at different times, time and weather
conditions may cause variations in color and/or hue.
- The customer's personal preferences such as color, workmanship,
etc. The choice of color and finish must be definitive before closing
the purchase, as subsequent changes of decision will not be
covered by this warranty.
- Installed parts with obvious visual defects, including labor costs
for disassembly and assembly of products with visible defects.
We recommend that the material be checked for defects prior to
installation.
- Natural and public situations not related to the product such as
earthquakes, landslides, floods, fire, vandalism.
- Normal wear and tear.
- Damage caused by moisture, wear due to use, wear caused by
stones, sand, or other abrasives.
EXCLUSIONS
Being related to the intrinsic quality of the products, the warranty
of L'Antic Colonial, S.A.U., does not cover:
- the value of installation and reinstallation materials;
- any legal interest on the value paid for the products;
- the value of any damage, direct or otherwise, that may be
caused before and/or during the claim or repair process to the
commercial, industrial, professional, or residential activities of the
buyer, the user of the product or third parties,
- the costs of materials or labor associated with the reinstallation
of the product covered by the warranty after replacement by
L'Antic Colonial, S.A.U., nor any additional repairs or modifications
such as plumbing, electricity, coatings, veneers, and modifications
that may be necessary for the replacement of the product covered
by this warranty (such repairs and modifications shall be the
responsibility of the end consumer).
España_www.anticcolonial.com
- no other value not described in this certificate.
During the term of this warranty, L'Antic Colonial reserves, without
notice, the possibility of modifying the design and technical
specifications of its products, which should not be considered a
manufacturing defect.
The company L'Antic Colonial, S.A.U. also reserves the right to
visit the site, according to a previously agreed date, in order to
examine the product and check the warranty conditions.
L'ANTIC COLONIAL, S.A.U., WILL NOT BE HELD RESPONSIBLE
FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES, AMONG OTHERS: LOSS OF PROFIT, REVENUE, OR
INFORMATION (WHETHER DIRECT OR INDIRECT) OR LOSS
OF BUSINESS FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY OF ITS PRODUCT, EVEN IF L'ANTIC COLONIAL, S.A.U.,
HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Some local jurisdictions do not allow the exclusion
or limitation of special, indirect, incidental, or consequential
damages, so this limitation or exclusion may not apply to you.
EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE WITH RESPECT TO THIS PRODUCT
IS EXPRESSLY EXCLUDED. Some local laws do not allow limitations
on how long an implied warranty lasts, so this limitation may not
apply to your jurisdiction
PROCESSING OF A WARRANTY CASE:
If you wish to validate this warranty, be sure to follow the steps
below:
- Verify that you have complied with all the steps and requirements
established in the installation, use and maintenance manuals of
L'Antic Colonial, S.A.U.
- Report in writing to the authorized dealer/seller or directly to
the company L'Antic Colonial S.A.U., Ctra. Nacional 340, km
54, 12540 Villarreal, Castellón, Spain within 30 days of the
occurrence of the damage or defects.
The warranty does not affect the legal rights of the consumer
and user in the event of non-conformity of the products with the
contract. The action to claim compliance with the provisions of
the additional commercial warranty shall lapse six months after
the end of the warranty period.
ED3_ALC_26/10/2022
EN
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