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5. Follow the instructions in the app until
the process is complete.
The displays show PA and on.
■
The refrigerator has been
successfully connected to the app.
If the connection has failed, please
■
check whether the mobile device is
connected to the home network
(WLAN).
Then connect the refrigerator to the
app again.
When the display shows Er, reset
■
the Home Connect settings and
perform set-up again from the
beginning.
Verify signal strength
You should verify the signal strength if no
connection can be established.
1. Press the super button and the
lock button simultaneously to open the
Home Connect menu.
The display shows Cn.
Note
Press both buttons at exactly the
same time.Button operation is locked
if only the lock button is pressed for a
longer period. Press the lock button
again until the lock is deactivated.
2. Press the °C button repeatedly until
the display shows SI. In the second
display, a value appears between
0 (no reception) and 3 (full reception).
Note
The signal strength should be at least
2. If the signal strength is too low, the
connection could be interrupted. Place
the router and the refrigerator closer
together, ensure that the connection is
not disturbed by shielding walls or
install a repeater to strengthen the
signal.
Resetting Home Connect settings
If the connection process does not work
or you would like to log the refrigerator
on to a different home network (WLAN),
you can reset the Home Connect
settings:
1. Press the super button and the
lock button simultaneously to open the
Home Connect menu.
The display shows Cn.
Note
Press both buttons at exactly the
same time.Button operation is locked
if only the lock button is pressed for a
longer period. Press the lock button
again until the lock is deactivated.
2. Press the °C button repeatedly until
the displays rE and oF are shown.
3. Press the + button.
The display shows a short
■
animation and then again oF.
The Home Connect settings have
been reset.
If the display shows Er, start the
■
reset again or call customer
service.
Customer Service access
If you contact Customer Service, they
can access your appliance and view its
status after you have given your consent.
You need to have your appliance
connected to your home network for this.
Further information about Customer
Service access and its availability in your
country is available under www.home-
connect.com in the Help & Support area.
1. Contact Customer Service.
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