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or radio interference may occur.
If used near the following devices, communication
may be interrupted or the speed may decrease.
a. Microwave oven during cooking.
b. Bluetooth compatible device.
c. Other wireless LAN devices (wireless WEB
cameras, PC devices, etc.) except the router
(wireless LAN router) that communicates with
this air conditioner.
• If there are metallic objects or walls made of
steel or reinforced concrete between the unit and
the router, the communication signal may be
jammed, leading to loss of communication thus
preventing the control of the unit by App.
• For technical support, please contact your
installer or local distributor.
Website link: www.hitachiaircon.com.
Information about Using
Wireless LAN
• The air conditioner can be operated from a place
that is not directly visible. Therefore, for example,
a situation may occur where a person in the room
turns ON while another person turns OFF from
outside. Especially when infants, children, the
elderly, the sick, or the physically handicapped
are indoors, use it when a person who can
manage it is nearby. In addition, before using,
please understand the condition of the room
before operating.
• Your smartphone and air conditioner
communicate data via our server using the
Internet. Therefore, due to the condition of
the communication line of your mobile phone
company or provider, the setting of your router,
or the stop of service due to maintenance of the
airCloud Go server, data communication may
not be possible, and the system may not or delay
operate.
• After connecting the air conditioner to the router,
you can perform data communication. To use,
you will incur the broadband internet charges and
your smartphone network provider charges as per
the customer contract.
• If the air conditioner is not operated for a long
time or if the home internet network has been
completely shut down, it is advisable to initialize
the airCloud Go module and reconnect the same.
• Please do not inform other people about the SSID
/ KEY of this air conditioner.
• Johnson Controls Air Conditioning guarantees
repair of this air conditioner under certain
conditions. However, we do not guarantee that
stored data is lost or damaged.
• This air conditioner stores network setting
information. When disposing of this air
conditioner, initialize the built-in airCloud Go
module (Refer to Page 8).
• Customers are responsible for resolving any
deficiencies in the Internet and wireless
environment at home.
• If you operate the air conditioner using the App,
some of the set functions may be canceled.
SSID & KEY Label Paste
SSID & KEY label details of Air conditioner's built-
in airCloud Go module is pasted here for your
reference.
Please keep it safe for future requirements
during pairing process and please write down the
installation location (like living room, bedroom,
etc.) on the label.
The AC type is "2" that is for models with a built-in
airCloud Go module
SSID&KEY label paste position
SSID
KEY
2
TYPE
Installation location
About Software License
The software installed in this air conditioner is
composed of multiple independent software
modules, and each software module has the
copyright of JCH and a third party.
This air conditioner also contains software modules
developed or created by us, but these software and
accompanying documents have proprietary rights
and intellectual property rights of JCH.
These are protected by copyright law and other
laws.
Initial Setting of App
To download the airCloud Go application, search
for it in the App Store® *1 or Google Play *2.
Alternatively, you can scan the following code with
your smartphone to directly access the application
download page.
*1 App Store® is a service mark of Apple Inc.
*2 Google Play and the Google Play logo are
trademarks of Google LLC.
NOTE: an internet connection is required to
download, update, or use airCloud Go (user
-7-
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