TROUBLESHOOTING
(Continued)
No sound
L Press and hold
Doyou hear any sound now?
the Volume ®
_ Yes. Mute function was activated or Volume was turned down,
key.
L NO,
Change Channels.
L Do you hear any sound now?
_Yes.
program or signal (station,
or
reception),
Problem is with
cable,
satellite
L NO.
Adjust antennadirection/alignment.
No Captioning
L is the program
•
Yes. set captioning on. Press the Caption key then press the 0 key to highlight Caption1,
you are watching
L
NO, Tune to a channel that is broadcasting a closed-captioned program.
closed-captioned?
A Black box appears
on the screen
L Change Channels
Did the black box disappear or disappear briefly then reappear?
L Yes. TV station is broadcasting a Caption text signal without any textual data.
L
Press the RESETkey twice (customized settings will be reset to factory defaults),
To retain customized settings, just turn captioning off (see page 10).
My remote
control
will not operate
my Television
L Be sure to point
Does the remote control work now?
the remote control
Yes. There may have been an object between the Remote and TW
at the TV.
No,
Replacethe batteries or confirm that the batteries are properly installed,
Cannot
select
or scan some channels
• Press the RESET key twice
Did the problem go away?
(personalized settings will he
L Yes, It may have been the channel scan memory or V-Guidesettings.
reset to factory defaults).
The cabinet
makes
a popping
sound
L This is a normal condition during the warm-up and cool down of the plastic cabinet parts.