Warranty and Service
A) Warranty Policy
All WALTER SURFOX cleaning systems and accessories
are inspected and tested before shipment and are
warranted to be free from any defect in material and faulty
workmanship. Should any malfunction occur within one
(1) year from the date of original purchase, return the
complete system prepaid with proof of purchase, to the
nearest WALTER Factory or Authorized Service Center.
If an examination shows that the malfunction was caused
by defective material or faulty workmanship, WALTER will
repair (or at our option, replace the unit) without charge.
This warranty does not apply when; normal maintenance
is required, repairs or replacements have been made or
were attempted by anyone other than WALTER authorized
service personnel, and does not cover any damage caused
by accidents, modifications, use of improper accessories,
abuse or misuse, which also includes overloading the
tool beyond its rated capacity as well as its continued use
after partial failure. No other warranty, written or verbal, is
authorized.
In no event shall WALTER be liable for any indirect,
incidental or consequential damages from the sale of the
product. This disclaimer applies both during and after the
term of this warranty.
This warranty gives you specific rights. The provisions
contained in this warranty are not intended to limit, modify,
take away from, disclaim or exclude any warranties set forth
in any Provincial or State legislation. To the extent required
by law, the provisions in any Provincial, State or Federal
legisla-tion with respect to warranties take precedence over
the provisions in this warranty.
B) Repair and Service
When Shipping:
• Use original shipping case
• Use sufficient packing
• Ship on a small pallet
• Give detailed description of the problem as well as
company name, address, phone and fax numbers and
contact person.
Warranty and Service
User's Guide SURFOX TURBO 13