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Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance.
EN
Problem:
The dishwasher does not start or
cannot be controlled.
The door won't close.
No water drains from the
dishwasher.
The dishwasher makes
excessive noise.
The dishes and glasses are
covered in a white film or
limescale deposits.
The dishes and glasses are
streaked or have a bluish
tinge.
The crockery has not been
dried properly.
The crockery is not clean.
The dishwasher does not take
any water in - Tap shut-off
alarm.
*
(beeps are emitted
and all the cycle
indicator lights flash.
The ON/OFF indicator light flashes
rapidly and the 2nd and 3rd wash
cycle indicator lights flash.
*
Only available in selected models.
14
All manuals and user guides at all-guides.com
Possible causes / Solutions:
• Switch off the appliance by pressing the ON/OFF button, switch it back on
after approximately one minute and reset the program.
• The appliance has not been plugged in properly.
• The dishwasher door has not been shut properly.
• The lock was released. Strongly push the door until a "clacking" noise is heard.
• The dishwasher cycle has not finished yet.
• The water drain hose is bent (see Installation.)
• The drain duct is blocked.
• The filter is clogged up with food residues.
• The dishes are rattling against each other or against the sprayer arms.
• An excessive amount of foam has been produced: the detergent has not been
measured out correctly or it is not suitable for use in dishwashers. (see Start-up
and use).
• The level of the refined salt is low or the dosage setting is not suited to the
hardness of the water (see Rinse aid and salt).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
• The rinse aid dosage is too high.
• A wash cycle without a drying cycle has been selected.
• The rinse aid has been used up or the dosage is too low (see Rinse aid and
salt).
• The rinse aid setting is not suitable.
• The crockery is made from non-stick material or plastic.
• The racks are overloaded (see Loading the racks).
• The crockery has not been arranged well.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (see Wash cycles).
• An excessive amount of foam has been produced: the detergent has not been
measured out correctly or it is not suitable for use in dishwashers. (see Start-up
and use).
• The lid on the rinse aid compartment has not been shut correctly.
• The filter is dirty or blocked (see Care and maintenance.)
• The refined salt level is low (see Rinse aid and salt).
• There is no water in the mains supply.
• The water inlet hose is bent (see Installation.)
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because no action was taken when
the beeps sounded.
• Switch off the machine using the ON/OFF button, turn on the tap and switch
the machine back on after a few seconds by pressing the same button. Re-
program the appliance and restart the wash cycle.
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